The Associate Vice President (AVP) of Government Programs is responsible for strategic leadership and performance of Government businesses, with primary accountabilities in five categories: readiness, client management, influence, strategy, and growth. The accountabilities for the Associate Vice President of Government Programs include leading readiness initiatives and company-wide strategic planning, influencing stakeholders, advocating growth initiatives, and overseeing client relationships. This role reports to the Senior Vice President, Chief Sales and Retention Officer.
This position is offered by Abōva Talent, LLC, a subsidiary of Stratacor and affiliate of Delta Dental of Minnesota.
Readiness: Ensure comprehensive readiness for business opportunities and for environmentally-driven marketplace change. Readiness includes issuances of requests-for-proposals, audits, legislative change, competitor evolution, and risk and preparedness assessments. Develop, and assure adherence to, deliverable schedules promulgated by clients, and by State and Federal entities.
Client Management: Engage in oversight of client relationships, and finessed leadership of external partners, associations and entities.
Influence: Support business objectives by influencing a range of external and internal stakeholders, including and not limited to: Federal, State, and Agency personnel, associations and industry groups, external clients and partners, executive leadership, and cross-functional colleagues. Advocate for the external marketplace in internal decision-making, and provide an impactful voice of the customer feedback. Influence in contractual matters and in client renewals. Champion, influence, and support clinical, community, and provider initiatives. Engage within, influence, and partner with, the Delta Dental Plans Association.
Strategy: Lead company-wide strategy for Government businesses. Facilitate strategic planning that creates multi-year direction, and is highly inclusive of internal and external stakeholders. A comprehensive strategy includes, and is not limited to, Medicaid and Medicare. Promote and imbed a national perspective with respect to Government strategy. Participate and provide feedback with product development, client renewal strategies, and proposals.
Growth: Grow and protect Government membership, including and not limited to, Medicare and Medicaid. Cast an effective client perspective in external relations. Advocate for, and partner, for market-leading operational execution that supports continued growth. Lead initiatives that foster growth, such as innovation, request-for-proposal excellence, community presence, and member experience. Lead the process for establishing aspiration and meaningful growth targets. Establish metrics and measures that depict and monitor performance connected to growth. Lead and support profitability and cost coverage initiatives.
Other job-related duties as assigned.
REQUIRED, KNOWLEDGE, SKILLS, AND ABILITIES
Readiness: Track record of leading to business readiness that resulted in capitalizing on business opportunities, blunting competitive threats, implementing mandated legislative changes, and securing certification of preparedness.
Influence: Demonstrated success in influencing external and internal stakeholders to achieve desired outcomes in Government businesses.
Strategy: Demonstrated success in inclusively facilitating, building, selling, and executing business-enhancing strategy, in championing strategy to colleagues at multiple levels, and in measuring, assessing, and adjusting based on environmental change.
Growth: Demonstrated success in leading consecutive years of growth in Medicaid or Medicare.
Required: Demonstrated full proof of vaccination against COVID-19 prior to start date
REQUIRED EDUCATION AND EXPERIENCE
Bachelor's degree or equivalent work experience
10 years+ experience in Government businesses, including Medicaid or Medicare: preference for experience at dental plans, medical plans, Government, and/or consulting
Life and Health license (or willingness to obtain in first 60 days)
WORK ENVIRONMENT/PHYSICAL DEMANDS
Travel Requirements: 15% (Both within the Twin Cities and outside the region)
Weight Lifting Requirements: Up to 20 lbs.
Reports To: Senior Vice President, Chief Sales and Retention Officer
Internal Relationships: Operations, Legal, Compliance, Provider Relations, Government Relations, Account Management, and Human Resources
External Relationships: Health Plans, State agencies, and Associations
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