The Department of Community Corrections and Rehabilitation (DOCCR) is seeking a Case Management Assistant to work within the Adult Probation Supervision Services (APSS) Division. This position will handle very low risk clients and assist them in completing court ordered conditions. Candidates in the Case Management Assistant Job Classification are encouraged to apply to be considered for a lateral transfer. Location and hours:This position is hybrid and will be performed both on-site at Probation Center North at 4336 Lyndale Avenue North, Minneapolis, Minnesota 55412 and remote as job duties require. Work hours will be Monday through Friday, 8 a.m. to 4 p.m.While this position is designated as hybrid, based on current requirements hires must reside or relocate to Minnesota or Wisconsin. New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.
About this position:This position is full-time, benefit earning.
This position is internally classified as a Case Management Assistant.Clickhere to view the job classification specification.
In this position, you will:
· Meet with clients to determine their needs, make referrals and provide data to community agencies that offer interventions and resources to address behavior.
· Meet with clients to obtain information about work, family, criminal and/or health status and communicate this information to judges, and/or probation officers and make referrals to community/treatment resources.
· Monitor clients' progress on a limited basis in following treatment plans, obtaining stable employment or completing probation requirements and record notes about clients' participation in programs and their progress.
· Complete reports for the Court and Probation Officers.
· Collaborate with judges, healthcare providers, prosecutors, probation officers and/or social workers about how to service client needs.
· Arrange for court appearances for client and families, and transporting individuals.
· Provide resources in relation to personal adjustment and needs for stability life planning and compliance with probation and supervised release conditions.
Need to have:
· One of the following:
o Two years or more of paid social service or criminal justice experience providing direct client service.
o A two-year Human Services Certificate.
o Two years or more of college coursework in the behavioral sciences field.
o Establishing new partnerships with community partners to assure client access to resources.
o Using Offender Management System (OMS), Court Services Tracking System (CSTS), and other criminal justice databases, as well as Microsoft Office programs, including Word, Excel, and Outlook at an intermediate level.
o Working with evidence-based practices
o Working with customers or clients from a variety of diverse backgrounds.
· Knowledge of community resources and social services available to serve clients and client interviewing techniques.
· Ability to:
o Accurately record information in an objective, clear, and concise manner.
o Establish and maintain rapport with staff, community resource providers, and other criminal justice professionals so that teamwork and collaboration are preserved.
o Establish strong relationships with clients, co-workers and the public.