DescriptionThe Facility Services department's Security division is hiring an Enterprise Card Access Specialist to manage the card access and background check program for Hennepin County. This position will work with the latest software to ensure facilities are safe and secure by issuing and managing access badges to all employees and contractors across Hennepin County. This role will also work with partners and agencies to ensure background check procedures are followed and meet compliance standards.Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visitemployee referral program. Location and hours:This position is located at the Hennepin County Government Center building in downtown Minneapolis at 300 South 6th Street, Minneapolis, MN 55487. Work hours are designated during core business hours from 8 a.m. to 4 p.m., Monday through Friday with occasional overtime. Public transportation is available into downtown Minneapolis. This position does not include parking at the Hennepin County Government Center.About the position type:This is a full-time, benefit-earning position.This position is internally classified as an Office Specialist III.Click here to view the job classification specification. In this position, you will:
Work with the county’s software application to manage card access for employees, vendors and partners across the county.
Work with vendor partners to process and approve external background requests.
Provide customer service and access badge assistance to all new employees and partners.
Provide access compliance reporting on request.
Act as a subject matter expert for card access to support special projects.
Need to have:
One of the following:
Two years or more of full-time office clerical experience.
Completion of two years or more of post-high school education.
18 months or more of office clerical experience and completion of the Office Specialist Pathway Training program.
One year or more of office clerical experience and completion of the Human Services Pathway Training program.
Nice to have:
Working as a card access or security specialist in a public or private setting.
Working with card access, visitor management, or other physical security software applications.
Working with computers and Microsoft Office software including Word, Excel, and Outlook.
Performing background or candidate compliance reviews.
Running report queries for compliance or other reporting requests.
Provide great customer service and communicating effectively both verbally and in writing.
Process repetitive transactions.
Use independent judgment and excellent prioritization skills.
About the department:The Hennepin County Facility Services Department provides a full range of facility services for county programs and services. The department:
Identifies capital needs, responds to and supports capital projects identified by line departments.
Develops and manages projects to construct new buildings, refurbish existing buildings, and maintain infrastructure.
Operates and maintains buildings.
Protects employees, contacts and property.
About Hennepin County:Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (select Guest).Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.