Salary $43,680.00 - $63,178.41 AnnuallyLocation Hennepin CountyJob TypeLimited Duration: Regular Sched (FT with benefits)DepartmentHuman Services and Public HealthJob Number23HSPH050TV056
Closing2/9/2023 11:59 PM Central
DescriptionThe Housing Stability area within Hennepin County's Health and Human Services is seeking a Coordinated Entry System Assessor to join their team. This highly mobile position will provide initial triage and housing assessments at unsheltered and site-based locations for the Coordinated Entry System and support unsheltered households with navigating solutions to their housing crisis.Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program. Location and hours:This position is hybrid and will be performed at community sites within Hennepin County, including encampments and other unsheltered locations, and remote as job duties require. Work hours are Monday through Friday from 8:30 a.m. to 5 p.m. While this position is designated as hybrid, based on current requirements hires must reside in Minnesota or Wisconsin. New employees who are hired into remote or hybrid positions between January 2, 2022, to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.About this position type:This is a limited duration (temporary), full-time, benefit earning position lasting up to two years with the possibility of extension.This position is internally classified as a Case Management Assistant.Click here to view the job classification specification.In this position, you will:
Engage with people experiencing unsheltered homelessness on a regular basis in a person-centered, trauma informed way.
Attend required Homeless Management Information System (HMIS), Continuum of Care (CoC), and Coordinated Entry System (CES) trainings; provide feedback for annual CES evaluation and attend annual Assessor Renewal Training.
Triage requests for CES assessments and provide system navigation and service coordination as needed.
Establish drop in access points in the community weekly where clients can be assessed.
Participate in team meetings and case consultations; participate in the CES including maintaining contact with participants, updating the assessments, including but not limited to Current Living Situation, and correcting errors.
Assure compliance with data privacy and policies, including having those assessed sign the HMIS release of information (ROI) as applicable and the CES ROI for all assessments completed.
Follow CES Process to complete assessment questions to determine appropriate service connections, linkages, and referrals.
Address housing barriers and ensuring that clients obtain vital documents such as birth certificate, ID, and social security card; assist with transportation and connection to housing appointments.
Communicate with landlords and/or property owners to quickly identify and secure vacant units where vouchers can be used.
Facilitate a warm hand off to the Housing Provider if a referral is made, including but not limited to contacting the client to advise them of referral, facilitating communication between the client and housing provider, and providing saved vital documentation from time of assessment.
Need to have:
One of the following:
Two years or more of responsible, paid social service experience providing direct client service.
A two-year human services certificate.
Two years or more of college coursework in the behavioral sciences.
A valid driver's license and the ability to obtain a Hennepin County driver's permit.
Access to reliable transportation to travel to various shelters, drop-in centers, and transport clients.
Nice to have:
Working with people experiencing homelessness.
Working with people living with mental health and/or substance use disorder.
Working with the Homeless Management Information System (HMIS).
Using Microsoft applications such as Excel, Teams, OneNote, and Outlook.
Housing solutions or options both inside and outside of the Coordinated Entry System.
Trauma Informed Care, Motivational Interviewing, and Assertive Engagement.
HMIS and SSIS.
Work within and across systems to assist people with navigating the complexities of these systems to reduce barriers and resolve the housing crisis.
Maintain a non-judgmental attitude and a display of unconditional positive regard when working with extremely vulnerable persons experiencing homelessness.
Establish professional working relationships with clients, staff, and the public.
Candidates with fluency in another language in addition to English are encouraged to apply. Bilingual candidates who pass a language assessment may qualify for additional bilingual pay and duties.About the Project: Hennepin County Streets to Housing is a 2-year initiative with the objective of a more comprehensive understanding of the needs of those who occupy encampments and develop a stronger response to households that are occupying encampments, as well as provide service coordination within encampments. We believe that the solution to homelessness is housing, and that everyone is house-able. Everyone’s situation and each encampment are unique. This small, dedicated team will work through this complexity by conducting assessments of encampments and brokering necessary services through a trauma-informed, person-centered approach to ensure that households are deeply supported to resolve their housing crises as quickly as possible and to find safe, appropriate alternatives to sleeping outdoors in an encampment. About the department:Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected. By helping one, we help the other. About Hennepin County:Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (select Guest).Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.Your future. Made here.This posting may be used to fill current and future vacancies.These positions may have access to systems or other documentation that contains HIPAA dat