The Hennepin County Housing Stability area is seeking to hire a Housing Stability Team Lead. This position in the RentHelp Hennepin program will be responsible for leading and supervising staff who support and receive referrals from partner school district programs for families experiencing housing instability. This position is part of a leadership team that oversees many complex processes and will focus on guiding the agency through continuous improvement initiatives.
Location and hours:
This position is hybrid and will be performed both at community locations and remote as job duties require. Work hours will be flexible, working 8 hours per day during core business hours, 7 a.m. - 6 p.m., Monday - Friday. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.
In this position, you will:
Manage a team of 6-10 paraprofessional staff, including Heading Home Corp Navigators (AmeriCorp).
Support a culture of respectful, trauma-informed, customer focused services.
Gain expertise in RentHelp Hennepin application software.
Support staff in their work to navigate and support residents in need of rent assistance.
Develop and maintain partnerships with school districts for identifying and making appropriate referrals for families at risk of homelessness.
Work in partnership with the RentHelp Hennepin management team and community agencies.
Lead special projects, as assigned.
Need to have:
Four years or more of paraprofessional experience in determining appropriate funding sources for financial assistance, performing support collection activities, and/or providing employment readiness assistance. Note: Supervisory experience in a human services setting may be substituted for up to two years of paraprofessional experience on a year for year basis.
Access to reliable transportation to travel to various sites throughout Hennepin County.
Nice to have:
Working in a community-based setting.
With housing or rent assistance programs.
Developing and maintaining community partnerships, including with educational systems.