Limited Duration: Regular Sched (FT with benefits)
Resident and Real Estate Services
5/25/2023 11:59 PM Central
Are you a forward-thinking, innovative, and strategic-minded individual looking for an opportunity to make a difference? The Resident Services Strategy and Support Division (SSD) is seeking an Innovation and Change Advisor to join our creative and dynamic team. In this role, you will work collaboratively to support department goals and objectives through a range of activities including group facilitation, strategic planning, process improvement, change management, and other strategic and supportive processes.
As an Innovation and Change Advisor, you will have the opportunity to support exciting and challenging projects that drive innovation and transformation across our organization. We are looking for a candidate who is passionate about customer service and has a proven track record of collaborating with others to deliver exceptional results. In this role you will have the opportunity to support diverse staff at all levels of the organization and to promote diversity, equity, and inclusion in your work.
The Strategy and Support Division’s primary customers include Hennepin County Elections, Service Centers, Assessors Office, Examiner of Titles, Recorder & Registrar of Titles Office, Property Tax, Surveyor’s Office, and the Business information Office. This position reports to the SSD Strategy and Change Manager.
Location and hours:This position is hybrid and will be performed both on-site at the Hennepin County Government Center 300 S 6th Street, Minneapolis, MN 55487 and remote as job duties require. The hours are flexible within daytime hours, Monday through Friday. While this position is designated as hybrid, based on current requirements hires must reside in Minnesota or Wisconsin.
About the position type:This is a full-time, limited duration (up to two years), benefit earning position.
This position is internally classified as an Administrative Assistant, Intermediate. Click here view the job classification specification.
In this position you will:
· Work collaboratively with a team to support department goals and objectives through facilitation, process improvement, strategic planning, change management, disparity reduction, and other department and division needs.
· Support projects that analyze current processes and identify opportunities for improvement and innovation.
· Assist with facilitating strategic planning efforts.
· Create tools and guides related to continuous improvement and change management.
· Support the development and implementation of change management plans and best practices that drive successful adoption of new processes and initiatives.
· Offer support to team members and customers on other projects and initiatives as needed.
· Apply diversity, equity, and inclusion best practices in efforts to reduce racial and other disparities.
Need to have:
· One of the following:
o Six years or more of experience in general administrative work relating to the management of departmental/organizational operations or in a specialty area appropriate to the position.
o Bachelor's degree or higher in public administration, business administration, or other field appropriate to the position and two years or more of experience in general administrative work relating to the management of departmental/organizational operations or in a specialty area appropriate to the position.
Nice to have:
o Facilitating meetings or other group processes that involve decision-making or problem-solving.
o With project management.
o Supporting diversity, equity, and inclusion efforts
o Producing documents to communicate information at an appropriate level specific to the audience.
· Ability to:
o Work both independently and as part of a team.
o Establish and maintain effective working relationships.
o Have organizational, interpersonal, problem-solving, and communication skills
o Contribute to diversity, equity, and inclusion work
About the department: Resident and Real Estate Services covers the foundational responsibilities of government: land surveying, land recording, property tax collection and distribution, voter registration and elections. Our eight service centers locations provide access to licenses, vital records, and other documents that help the constituency of Hennepin County.About Hennepin County:Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Guest). Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.Your future. Made here.This posting may be used to fill current and future vacancies. Invitations to interview will be based upon an assessment of education and experience. Final candidates shall be required to complete a background check.