Our Mission: We are driven by our mission to foster hope in God by closing the achievement gap and preparing our students for college and beyond. We are fueled by our love for God and his care for every one of our students which motivates us to get better every day. Join our team of mission-driven brothers and sisters to work hard, do good, and make a difference.
IT Directors are professionals in charge of all things technical, which means they need to know how cloud-environments, networks and end-user devices work and how to manage projects effectively. They ensure that projects get done correctly and creatively solve problems when something goes wrong, or new challenges arise.Responsibilities include:
Overseeing all technology operations and evaluating them according to established goals
Devising and establishing IT policies and systems to support the implementation of strategies set by upper management
Analyzing the business requirements of all departments to determine their technology needs
Assisting with day-to-day support and trouble-shooting – some level 1 and some level 2 issues will be addressed.
Monitoring the environment to ensure stability and reliability
Coordinating with Hope’s Managed Services Provider to ensure they are fully utilized and are providing the value contracted for.
We are looking for an experienced IT Director to oversee all IT (Information Technology) functions at Hope Academy. You will be in charge of managing and supporting the company’s technology operations and the implementation of new IT systems and policies. This includes an internal Level One Help Desk technician and managing the relationship with our Managed Services Provider.An excellent IT director is very knowledgeable in IT and computer systems. They have a solid technical background while able to manage and motivate people. The ideal candidate will be experienced in creating and implementing IT policies and systems that will meet objectives as well as being an outstanding problem solver and customer support technician.The goal is to ensure IT systems are effective and functioning within the limits of budget, time and specifications of the company.
Oversee all technology operations (e.g. network security, cloud based systems) and evaluate them according to established goals
Devise and establish IT policies and systems to support the implementation of strategies set by upper management
Analyze the business requirements of all departments to determine their technology needs
Purchase efficient and cost effective technological equipment and software
Inspect the use of technological equipment and software to ensure functionality and efficiency
Identify the need for upgrades, configurations or new systems and report to upper management
Coordinate various IT resources including internal employees, vendors and our Managed Services Provider
Control budget and report on expenditure
Assist in building relationships with vendors and creating cost-efficient contracts
Provide day-to-day support to Hope Academy users
Monitor systems, interfaces and key IT data
Ensure device inventories are accurate and complete
Ensure user credentials, groups, TEAMS, etc. are properly set up and inventoried
Requirements & Skills
Proven experience as IT director or similar role
Experience in analysis, implementation and evaluation of IT systems and their specifications
Sound understanding of computer systems (hardware/software), networks etc.
Experience in controlling information technology budget
Excellent organizational and leadership skills
Outstanding communication abilities
Experience in assisting users in problem solving and helping users understand how to utilize the IT capabilities Hope has in place
BSc/BA in computer science, engineering or relevant field; MSc/MA will be a plus
Frequently Asked Questions
What does an IT Director do?IT Directors make sure that the IT department can meet all the technology needs of an organization. In addition, they provide strategic leadership on projects, directing their team’s efforts towards successful completion while meeting organizational goals along the way.What are the duties and responsibilities of an IT Director?The IT Director is responsible for assessing an organization’s technology needs and making upgrade/implementation recommendations. Their role also includes setting short-term goals, such as providing a list of new equipment installed in the next fiscal year or two.What makes a good IT Director?A successful IT director needs to have technical knowledge, communication, and leadership skills. They’ll interact with employees on every level, from executive-level managers all way down. Whether in marketing or accounting, communicating can help sway opinions when making critical decisions about how things should run within an organization.Who does an IT Director work with?As IT Directors fulfill their proper duties throughout their day, they work with the leadership of the school as well as department heads in making various IT decisions. In addition, in their support role, they have the opportunity to interact with virtually all the employees at Hope Academy.