Salary $42,640.00 - $54,322.27 AnnuallyLocation Hennepin CountyJob TypeFull-timeDepartmentHuman Services and Public HealthJob Number23HSPH840TV035Closing1/11/2023 11:59 PM Central
DescriptionHennepin County Public Health is seeking an Office Specialist III to join their team. This position is part of a small team that will support the department’s mission by providing excellent customer service to department leadership, staff, and residents.Hennepin County Public Health is committed to advancing health and racial equity. We recognize racism is a public health crisis. We are committed to change, and to co-creating solutions with those impacted to support communities where everyone experiences optimal health and wellness. Diverse voices are critical to this mission. We encourage you to join us in this work!Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit theemployee referral program page.Effective January 1, 2023, there will be a salary increase of 2.5% to the minimum and maximum of the salary range.Location and hours:This position is hybrid and work will be performed on-site at various Hennepin County offices and remotely as needed. Work hours are primarily days, Monday through Friday, 8 a.m. – 4:30 p.m. While this position is designated as hybrid, based on current requirements, hires must reside in Minnesota or Wisconsin.New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.About the position type:This is a full-time, benefit-earning position.This position is internally classified as an Office Specialist III.Click here to view the job classification specification.In this position, you will:
Process program-related mail to include opening, sorting, and scoring of developmental questionnaires.
Review and process program enrollment forms via paper and electronic means, while following established protocols.
Collaborate with program coordinators to manage client databases and determine when follow-up by a coordinator is needed.
Coordinate the management of educational, mental health, medical reports and records for various programs.
Support Maternal Child Health (MCH) and Family Home Visiting (FHV) programs in completing various tasks including inventory and mailing of materials, assisting with the completion of reports, and other necessary office support functions.
Compile records of department statistics pertaining to number of clients served, client placements, client outcomes and/or other performance measures.
Continually monitor program effectiveness and contribute to strategic initiatives and continuous quality improvement projects within the Family Health area.
Need to have:
One of the following:
Completion of two years or more of post-high school education.
Two years of office clerical experience.
18 months of office clerical experience and completion of the Office Specialist Pathway Training program.
One year of office clerical experience and completion of the Human Services Pathway Training Program.
Nice to have:
Two years or more of experience simultaneously watching/monitoring multiple systems, tasks, and operations.
Utilizing Microsoft Office (Teams, Word, Excel, PowerPoint, and Outlook).
Providing service in a culturally diverse area and communicating with a diverse group of residents and coworkers.
Collecting and reporting data and maintaining it in electronic databases.
Creating and maintaining SharePoint sites, lists and libraries.
Recognize and respect cultural differences and provide culturally appropriate services.
Interact with residents and staff with tact, discretion, and sensitivity.
Communicate effectively including written, verbal, and active listening skills.
Work in a team environment as well as independently with minimal direction.
Manage multiple activities and prioritize workflow.
About the department:Hennepin County Public Health’s vision is for all people who live, work and play in Hennepin County to experience optimal health grounded in health and racial equity. Our department works to improve the health of all county residents by addressing the social and environmental factors that impact their health and offering programs and services that help them to be healthy. We promote physical and mental health, prevent illness and injury associated with communicable diseases and environmental conditions, and reduce chronic diseases.About Hennepin County:Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (select guest).