POSITION TITLE: Receptionist and Administrative Support
STATUS: Part Time (25-29 hours/week (M-F) - exact hours TBD) 12 month position (based on school academic calendar there will be some non-working weeks during the 12 month cycle) ; Non- Exempt REPORTS TO: Director of Operations APPLY: Send cover letter, resume, and faith testimony to HR@SWCHS.org POSITION SUMMARY
The School Receptionist and Administrative Support position interacts and connects with students, families, vendors, and guests, answers questions, refers individuals to the appropriate resource, communicates information, records and updates daily attendance, and provides administrative support services across faculty and staff functions as needed. The Receptionist honors Christ at all times in their interactions.
Receives all communication for daily attendance changes and departure times.
Communicates daily attendance and absence reports for staff and families.
Assists students with general accountability related to tardiness and check-ins.
Runs daily reports and records district attendance needs.
Serves visitors by professionally greeting, welcoming, directing, and announcing them appropriately through phone, 2-way radio, or in-person.
Answers, screens, and forwards incoming phone calls while working to provide a solution or
response and pointing callers to the necessary resource when needed.
Supports both staff and students with general questions and information.
Oversees Student TA’s with projects and tasks.
Safety & Security
Monitors front doors and locking systems for initial safety and security purposes.
Manages all student and visitor check-in procedures, including entry/exit timing, passes, and logs.
Regularly observes security footage during the school day and communicates urgent concerns.
Reports to key personnel such as Deans, Nurses, and Counselors when there are student issues.
Actively participates on the Risk Management Committee.
General Administrative Support
Receives, distributes, and delegates mail or package deliveries.
Assists with setup and execution of onsite events (Back to School/Orientation events, conferences, etc.).
Assists faculty and staff with copying, proof-reading, and mailings as requested.
Assists at managing the primary campus calendar and communicating conflicts.
Keeps organized records of required student permission and application forms and documents.
Assists in drill procedures.
Equipment & Product Management
Manages workroom equipment needs, inventory and troubleshoots issues, creates work tickets for repairs. This includes any needs and communication pertaining to multi-functional printers, phone systems, technical ticketing, or urgent staff lounge orders or needs.
Demonstrated ability to interact and connect with students, families, and visitors in a way that exemplifies biblical character and values of SWCHS and maintains a professional and gentle demeanor.
Strong skills in writing, communication, customer service, and interpersonal relationships.
Highly proficient in both Google’s Document Suite and Microsoft Office programs.
Demonstrated ability to maintain organization and priorities in a very fast-paced environment.
Strong ability to multitask and work under pressure with many start/stop requests.
Solutions-oriented, pro-active supporter of the school and its workflows.
Ability to appropriately handle confidential and sensitive information pertaining to students, families, and staff.
Associates degree or equivalent related experience.
Minimum of four years of work experience in an administrative support or similar role.
Ability to effectively work with the school's database (Blackbaud) and student and guest check in system (Raptor).
Christian faith; demonstrated character of integrity; solid knowledge of God’s Word; vibrant and growing relationship with Jesus Christ.
Acknowledges Christ as Savior and seeks to live his/her life as His disciple.
Believes the Bible to be the inspired, the only infallible, authoritative, inerrant Word of God, our standard for faith and practice.
Believes and actively supports the school’s Statement of Faith.
Demonstrates a desire for spiritual growth as evidenced by his/her prayer life, Bible study, and spiritual outreach to others.
Acts as a Christian role model in attitude, speech, and actions by connecting regularly with the student community. This includes being committed to God’s biblical standards for sexual conduct. Luke 6:40.
Required verbal (face-to-face or on the phone) and written communication and strong listening abilities.
Required to sit, stand, bend, and use hands to operate computer, phone, and general office equipment.
Previous work experience in an academic setting is preferred, but not required.
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