Salary $55,418.44 - $68,068.99 AnnuallyLocation Hennepin CountyJob TypeFull-timeDepartmentHuman Services and Public HealthJob Number22HSPH616KC077Closing1/6/2023 11:59 PM Central
DescriptionInternal Services in Human Services Public Health (HSPH) seeks a Principal Support Services Supervisor with exceptional people skills to manage a dynamic team of front-line office support staff who provide a variety of front-line, administrative, and office support services and are deployed to work across multiple HSPH service area locations. Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visitemployee referral program. Effective January 1, 2023, there will be a general salary adjustment of 2.5% to the minimum and maximum of the range.Location and hours:This position will be onsite at the Health Services Building located at 525 Portland Avenue South, Minneapolis, MN 55415. Coverage at other sites within Hennepin County will require travel to work locations that may not be served by public transportation. Work hours are Monday through Friday from 8 a.m. to 4:30 p.m. with some flexibility.About the position type:This is a full-time, benefit-earning position. This position is internally classified as a Support Services Supervisor, Principal.Click here to view the job classification specification.In this position, you will:
Interview, select, supervise, coach, develop, and evaluate office support staff.
Provide work direction and manage work of direct reports by setting clear objectives and measures.
Establish, develop, and implement work unit policies, procedures, and objectives, and clearly communicate that information to the team.
Monitor processes, progress and results while ensuring compliance with work procedures.
Resolve complex problems related to clerical support functions and mediate conflicts and bring them to a resolution.
Develop work schedules and assignments; plan, distribute and delegate workloads.
Participate in and lead committees, team groups, and meetings.
Need to have:
Three years or more of office clerical or administrative support experience and one year or more of supervisory or lead worker experience.
A valid driver's license and access to reliable transportation to commute to other sites within Hennepin County as needed.
Nice to have:
Working with human services programs.
Performing supervisory functions such as hiring, training, and managing staff schedules.
Using Microsoft Office applications in a work setting (Excel, Outlook, Teams, etc.), typing, and utilizing the internet.
Motivate, train, evaluate, and supervise staff.
Establish and maintain effective working relationships with all levels of staff and customers.
Interpret and apply policies, rules, and procedures.
About the department:Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected. By helping one, we help the other.About Hennepin County:Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (log in as Guest).Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.