The Well Being area of Hennepin County’s Health & Human Services department is seeking a Case Management Assistant to join their team. The Case Management Assistant will provide comprehensive, single point of contact case coordination including intensive outreach, attendance/progress monitoring and career coaching/exploration activities to a caseload of youth referred by Hennepin County's Department of Community Corrections and Rehabilitation (DOCCR). The Case Management Assistant will also work collaboratively with the Engagement Site Manager and Probation Officers to help clients obtain their GED, explore career options and make progress toward identified goals.
TeenHOPE/Pathways program serves pregnant and parenting Minnesota Family Investment Program (MFIP) young parents and/or justice involved youth aged 17-24. The Transition Age Youth program strives for all young people in Hennepin County to transition well into adulthood. Through this commitment, we can maximize prevention efforts that reduce racial disparities that impact generations of Hennepin County residents.
Location and hours:
This position will work on-site at the Minneapolis College building at 1501 Hennepin Ave, Minneapolis, MN 55403. Work hours will be Monday through Friday, within typical business hours of 7 a.m. to 5 p.m.
In this position, you will:
Manages a caseload of youth referred through Community Corrections to help them complete academic and career goals.
Assess complex client needs including physical, social, cognitive and mental health needs, support systems, academic engagement, access to resources, and home/community environment.
Uses a client-centered, culturally competent approach to provide support and assistance
Monitor and modify education plans which includes teaching and motivating teens and utilizing appropriate case management interventions.
Provide outreach to engage students and help them make progress on short and long-term goals.
Work with probation officers and program staff to promote positive engagement and mediate conflict.
Identify teens with persistent barriers/disabilities and work with site managers to obtain necessary assessment and accommodations.
Connects clients to a wide-range of community resources and services responsive to the needs of probation youth.
Need to have:
One of the following:
Two years or more of responsible, paid social service experience providing direct client service.
A two-year human services certificate.
Two years or more of college coursework in the behavioral sciences.
Nice to have:
Using databases and performing data entry where accuracy is essential.
Working with youth in a professional capacity.
With the TeenHOPE/Pathways program.
Working with academic instruction, career education, and outreach support programs.
Knowledge of community resources and social services available to clients.
Work in a fast-paced environment, multi-task, and manage time.
Work effectively and communicate with individuals from a variety of cultural and lifestyle backgrounds in a respectful and non-judgmental manner.
Establish and maintain professional working relationships with clients, staff, and the public.