Salary $42,640.00 - $60,021.82 AnnuallyLocation Downtown MinneapolisJob TypeFull-timeRemote EmploymentRemote OnlyDepartmentHuman Services and Public HealthJob Number22HSPH539TV008Closing12/27/2022 11:59 PM Central
DescriptionThe Human Services and Public Health Department's Well-Being area is seeking a TeenHOPE/Pathways Principal Office Specialist. Under limited supervision, this position will perform work involving the application of technical expertise and independent judgment in the preparation of specialized departmental documents, the use of computerized information systems, public service contact, and administrative support.TeenHOPE/Pathways program serves pregnant and parenting Minnesota Family Investment Program (MFIP) young parents and/or justice involved youth aged 17-24. The Transition Age Youth program strives for all young people in Hennepin County to transition well into adulthood. Through this commitment, we can maximize prevention efforts that reduce racial disparities that impact generations of Hennepin County residents.Effective January 1, 2023, there will be a general salary adjustment of 2.5% to the minimum and maximum of the salary range. Location and hours:This position is remote. Remote workers may be required to come on-site an average of 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable. Work hours will be Monday through Friday, with flexible hours between 7 a.m. - 5 p.m. No weekend, overnight or holiday shifts are required. This position may transition into a hybrid role in the future, requiring occasional travel to multiple county sites. While this position is designated as remote, based on current requirements hires must reside in Minnesota or Wisconsin.New employees who are hired into remote or hybrid positions between January 2, 2022, to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.About the position type: This is a full-time, benefit earning position. This position is internally classified as an Office Specialist, Principal. Click here to view the job classification specification.In this position, you will:
Collect, evaluate, screen, relay, and respond to a broad range of requests for information from the public and other staff representing different levels of the organization.
Explain a variety of requirements, policies, and procedures regarding services; write and revise rules, procedures, and manuals related to departmental policies; analyze, resolve, and notify people of action taken regarding difficult problems and concerns.
Process and verify complex information and calculations on forms, documents, and requisitions; assist with preparation of financial reports and budgets; monitor and maintain day-to-day departmental budget transactions; process complex and fiscally sensitive transactions involving department and county-wide operations.
Input, retrieve, and modify information and data stored in computerized systems; assist other users with problems associated with computerized systems and programs; generate reports using computer software; train and/or coordinate training of users on the use of computerized systems and programs.
Prepare, file, retrieve, and maintain records, and documents from departmental filing systems; develop forms and/or assist with revision; oversee and manage supplies and inventory.
Administrative tasks such as team meetings and trainings.
Need to have:
One of the following:
Three or more years of office clerical experience.
30 months or more of office clerical experience and completion of the Office Specialist Pathway Training program.
30 months or more of office clerical experience and completion of the Healthcare Clerical Pathway Training program.
A combination of office clerical experience and post high school education, totaling 3 years or more (3 semester credits = 1 month).
Nice to have:
Working with the TeenHope/Pathways Program.
Working with youth in a professional setting.
Working with the Minnesota Family Investment Program (MFIP).
Utilizing Microsoft Teams, Excel & Word.
Working with case management systems.
Strong communication skills; verbally and in writing.
Strong organization and time management skills.
About the department:Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected. By helping one, we help the other.About Hennepin County:Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety, and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (log in as Guest).Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.Your future. Made here.This posting may be used to fill current and future vacancies.Invitations to interview will be based upon an assessment of education and experience.Final candidates may be required to complete a background check.