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kate.makela
May 09, 2022
In Job Postings
We are looking for a Compliance Analyst to join Fingerhut, a market-leading FinTech whose mission is to help its customers establish, build, or rebuild their credit! This role will be based out of our Eden Prairie office which operates in a hybrid work setting. Fingerhut has set becoming an ‘Employer of Choice’ as one of its four ‘Transformation’ goals to kick-off in 2022. After two years of pandemic, the ‘great resignation’, highly competitive Minneapolis and national labor market given the ability to work remotely leadership recognizes that the employee experience has to be greatly enhanced from acquisition through development to lead to retention. We are seeking Compliance Analyst to join our Compliance team and support its growing businesses! Our compliance group helps educate and guide stakeholders, to help mitigate risk at Fingerhut. This team is highly skilled in the business side of compliance and focus on financial services and retail operations, regulatory compliance, risk management, and testing and training. We are open to 100% remote in certain designated states within the US. DUTIES AND RESPONSIBILITIES o Review and approve of escalated (FDIC, Attorney General, Better Business Bureau) complaint responses at the direction of the Sr. Compliance Analyst o Assist in analyzing escalated and non-escalated complaint data trends to determine compliance with governing federal/state laws and regulations o Interface with strategic banking partners to investigate and respond to escalated complaints originating from the partners o Review business policies and procedures for compliance with applicable laws and regulations o Assist with operational issues management program including assessment of impacts, identification of root cause, and organizing remediation solutions and control enhancements with business units o Conduct monthly ongoing monitoring searches on critical Tier 1A vendors for negative news, regulatory enforcement actions, CFPB complaints, and litigation filed against the vendors at the direction of the Sr. Compliance Analyst o Escalate identified incidents arising from Bluestem’s third-party monitoring to the Vendor Incident Log to document and track the status of the remediation plan. o Participate in other aspects of compliance reviews, including process mapping, risk and control identification, and issue identification o Collaborate with Compliance Director and Compliance Managers on projects, analysis, and trending. o Performing other tasks as necessary and required to advance the business of Bluestem Brands, Inc. QUALIFICATIONS o Bachelor’s degree or equivalent work experience required o 1-2 years of experience in retail or financial services a plus o Must possess strong written and verbal communication skills o High degree of comfortability with ambiguity o Outstanding attention to detail in a deadline-driven environment with the ability to identify, assess the impact, and manage risks o Excellent organizational skills and ability to effectively manage multiple projects simultaneously o Ability to respond quickly to changing needs, timelines, and priorities of a fast-paced, results-oriented business environment o Strong interpersonal and collaboration skills to work across a diverse range of functional groups o Willingness and desire to influence cross-functional teams and work effectively with senior management o Ability to build relationships, communicate and interact with business and/or strategic partners at various levels to achieve objectives o Ability to analyze data, form conclusions and communicate appropriate remediation o Capable of finding creative solutions to complex situations and identifying potential areas for business process improvement ABOUT US BLST Operating Company (Bluestem Brands) is a group of FinTech and eCommerce Retail businesses led by our Northstar and Orchard Portfolios. This position falls under the Northstar Portfolio, which is led by Fingerhut – a long-standing fintech company. Fingerhut fuses our extensive years of data modeling and real-time analytics through machine learning to provide flexible payment options for our valued customers looking to establish, build, or rebuild credit. Qualifying customers use their accounts for e-Commerce purchases at fingerhut.com for everything they and their family need across a broad selection of national brands. At Fingerhut, you’ll find responsive and supportive leaders who empower our employees, knowing they drive our success. We are continually innovating and improving, challenging ourselves to take risks, learn from mistakes, and celebrate success as a team. We also grow careers, giving employees on-the-job stretch assignments, lateral moves to expand knowledge bases, and promotional opportunities that help to accelerate development. Please email your resume to:kate.makela@bluestem.com
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kate.makela
May 06, 2022
In Job Postings
We are looking for a Marketing Analyst II to join Fingerhut, a market-leading FinTech whose mission is to help its customers establish, build, or rebuild their credit! This role will be based out of our Eden Prairie office which operates in a hybrid work setting. Fingerhut has set becoming an ‘Employer of Choice’ as one of its four ‘Transformation’ goals to kick-off in 2022. After two years of pandemic, the ‘great resignation’, highly competitive Minneapolis and national labor market given the ability to work remotely leadership recognizes that the employee experience has to be greatly enhanced from acquisition through development to lead to retention. DUTIES AND RESPONSIBILITIES · Develop, execute & optimize communication streams to various new customer segments · Develop and execute promotional plans in various channels such as website, email, postcard, and affiliate partners · Design, implement and analyze A/B tests across the site, email, and digital channels to inform strategies · Perform structured and ad hoc reporting and analytics to optimize the profitability of marketing programs, present findings · Create and maintain a functional calendar for all site, email, and digital initiatives · Identify opportunities for optimization across the new customer conversion funnel; present a case for the ideas with a clear hypothesis and supporting content · Forecast new customer behavior by understanding, enhancing, and executing current forecast procedures, producing timely and accurate forecasts · Develop and/or maintain KPI reports for marketing efforts and identify actionable insights to drive performance · Partner internally with Digital Marketing, eCommerce, Creative, Credit, Finance, Campaign Operations, and Merchandising departments as well as with external partners to accomplish the above QUALIFICATIONS · Bachelor’s Degree or 1 – 3 years of relevant experience required (in Marketing) · Ability to conduct situation assessment, provide input on strategy and planning, execute flawlessly and analyze performance · Experience with Tableau, Adobe Analytics, and Excel · Comfortable with ambiguity and strong problem-solving skills · Balance of creative, strategic thinking and analytical/data-orientated · Strong communication, partnership & collaboration skills · Attention to detail in producing a high-quality work product · Strong written and verbal communication skills · A curious mind and a proactive nature ABOUT US BLST Operating Company (Bluestem Brands) is a group of FinTech and eCommerce Retail businesses led by our Northstar and Orchard Portfolios. This position falls under the Northstar Portfolio, which is led by Fingerhut – a long-standing fintech company. Fingerhut fuses our extensive years of data modeling and real-time analytics through machine learning to provide flexible payment options for our valued customers looking to establish, build, or rebuild credit. Qualifying customers use their accounts for e-Commerce purchases at fingerhut.com for everything they and their family need across a broad selection of national brands. At Fingerhut, you’ll find responsive and supportive leaders who empower our employees, knowing they drive our success. We are continually innovating and improving, challenging ourselves to take risks, learn from mistakes, and celebrate success as a team. We also grow careers, giving employees on-the-job stretch assignments, lateral moves to expand knowledge bases, and promotional opportunities that help to accelerate development. Please email your resume to: kate.makela@bluestem.com
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kate.makela
May 06, 2022
In Job Postings
We are looking for a Financial Analyst to join Fingerhut, a market-leading FinTech whose mission is to help its customers establish, build, or rebuild their credit! This role will be based out of our Eden Prairie office which operates in a hybrid work setting. Fingerhut has set becoming an ‘Employer of Choice’ as one of its four ‘Transformation’ goals to kick-off in 2022. After two years of pandemic, the ‘great resignation’, highly competitive Minneapolis and national labor market given the ability to work remotely leadership recognizes that the employee experience has to be greatly enhanced from acquisition through development to lead to retention. The Financial Analyst will be part of the Financial Planning & Analysis team at Fingerhut, providing critical financial and analytical support to merchandising, finance, and executive team leadership. This role drives key financial analyses, business processes, and decisions in partnership with the merchandising team. The financial analyst is accountable for financial planning and analysis supporting key cost elements on both the income statement and balance sheet. Examples include inbound freight, vendor rebates, returns and obsolescence. This position is expected to develop a deep understanding of product level shipping margins, merchandising and inventory decision making, product sourcing, and use this knowledge to drive profit-enhancing initiatives. DUTIES AND RESPONSIBILITIES · Prepare a complete and accurate financial plan and forecast for key merchandising costs on the income statement and balance sheet · Facilitate management’s understanding of financial performance · Ensure accuracy of financial results and comprehensive understanding of variances to plan and forecast · Develop and enhance reporting to drive improved financial performance and process improvements · Analyze key business drivers for the merchandising, inventory, and finance organizations · Support and drive change by pairing curiosity with rigorous analysis QUALIFICATIONS · Bachelor’s degree in finance, accounting, economics, business, or related area of study (preferred) · 0 – 3 years of relevant work experience in finance, accounting, or business analytics · Working knowledge of Microsoft Excel and related Microsoft Office products · Intellectual curiosity and ability to navigate ambiguous situations · Demonstrated ability to work collaboratively, manage projects, and meet deadlines · Ability to communicate in a clear and concise manner · Basic knowledge of Oracle, Essbase, and SQL a plus (preferred, not required) ABOUT US BLST Operating Company (Bluestem Brands) is a group of FinTech and eCommerce Retail businesses led by our Northstar and Orchard Portfolios. This position falls under the Northstar Portfolio, which is led by Fingerhut – a long-standing fintech company. Fingerhut fuses our extensive years of data modeling and real-time analytics through machine learning to provide flexible payment options for our valued customers looking to establish, build, or rebuild credit. Qualifying customers use their accounts for e-Commerce purchases at fingerhut.com for everything they and their family need across a broad selection of national brands. At Fingerhut, you’ll find responsive and supportive leaders who empower our employees, knowing they drive our success. We are continually innovating and improving, challenging ourselves to take risks, learn from mistakes, and celebrate success as a team. We also grow careers, giving employees on-the-job stretch assignments, lateral moves to expand knowledge bases, and promotional opportunities that help to accelerate development. Please email your resume to: kate.makela@bluestem.com
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kate.makela
May 06, 2022
In Job Postings
We are looking for a Financial Analyst to join Fingerhut, a market-leading FinTech whose mission is to help its customers establish, build, or rebuild their credit! This role will be based out of our Eden Prairie office which operates in a hybrid work setting. Fingerhut has set becoming an ‘Employer of Choice’ as one of its four ‘Transformation’ goals to kick-off in 2022. After two years of pandemic, the ‘great resignation’, highly competitive Minneapolis and national labor market given the ability to work remotely leadership recognizes that the employee experience has to be greatly enhanced from acquisition through development to lead to retention. The Financial Analyst will be part of the Financial Planning & Analysis team at Fingerhut, providing critical financial and analytical support to merchandising, finance, and executive team leadership. This role drives key financial analyses, business processes, and decisions in partnership with the merchandising team. The financial analyst is accountable for financial planning and analysis supporting key cost elements on both the income statement and balance sheet. Examples include inbound freight, vendor rebates, returns and obsolescence. This position is expected to develop a deep understanding of product level shipping margins, merchandising and inventory decision making, product sourcing, and use this knowledge to drive profit-enhancing initiatives. DUTIES AND RESPONSIBILITIES · Prepare a complete and accurate financial plan and forecast for key merchandising costs on the income statement and balance sheet · Facilitate management’s understanding of financial performance · Ensure accuracy of financial results and comprehensive understanding of variances to plan and forecast · Develop and enhance reporting to drive improved financial performance and process improvements · Analyze key business drivers for the merchandising, inventory, and finance organizations · Support and drive change by pairing curiosity with rigorous analysis QUALIFICATIONS · Bachelor’s degree in finance, accounting, economics, business, or related area of study (preferred) · 0 – 3 years of relevant work experience in finance, accounting, or business analytics · Working knowledge of Microsoft Excel and related Microsoft Office products · Intellectual curiosity and ability to navigate ambiguous situations · Demonstrated ability to work collaboratively, manage projects, and meet deadlines · Ability to communicate in a clear and concise manner · Basic knowledge of Oracle, Essbase, and SQL a plus (preferred, not required) ABOUT US BLST Operating Company (Bluestem Brands) is a group of FinTech and eCommerce Retail businesses led by our Northstar and Orchard Portfolios. This position falls under the Northstar Portfolio, which is led by Fingerhut – a long-standing fintech company. Fingerhut fuses our extensive years of data modeling and real-time analytics through machine learning to provide flexible payment options for our valued customers looking to establish, build, or rebuild credit. Qualifying customers use their accounts for e-Commerce purchases at fingerhut.com for everything they and their family need across a broad selection of national brands. At Fingerhut, you’ll find responsive and supportive leaders who empower our employees, knowing they drive our success. We are continually innovating and improving, challenging ourselves to take risks, learn from mistakes, and celebrate success as a team. We also grow careers, giving employees on-the-job stretch assignments, lateral moves to expand knowledge bases, and promotional opportunities that help to accelerate development. Please email your resume to: kate.makela@bluestem.com
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kate.makela
Apr 29, 2022
In Job Postings
We are looking for a Data Scientist to join Fingerhut, a market-leading FinTech whose mission is to help its customers establish, build, or rebuild their credit! This role will be based out of our Eden Prairie office which operates in a hybrid work setting. Fingerhut has set becoming an ‘Employer of Choice’ as one of its four ‘Transformation’ goals to kick-off in 2022. After two years of pandemic, the ‘great resignation’, highly competitive Minneapolis and national labor market given the ability to work remotely leadership recognizes that the employee experience has to be greatly enhanced from acquisition through development to lead to retention. We are seeking a Data Scientist for Fingerhut to be located at our office in Eden Prairie, MN.  The Data Scientist will follow our internal Machine Learning model development process, such as data handling, target variable definition/analysis, segmentation consideration, algorithm selection, stress testing, and so on. The Data Scientist will also have freedom to pursue his/her own ideas and experiment to identify interesting patterns and trends in the data. As a Data Scientist, the person will have the opportunity to conduct advanced research activities such as improving existing algorithms, developing new ones, or designing methodologies. DUTIES AND RESPONSIBILITIES Develop and/or implement machine learning models for predictive purposes. Validate models for roll-out and analyze the performance of existing models. Assess the usefulness of new data sources, transformations, and modeling techniques. Perform high quality, data driven statistical inference. Mine large datasets in multiple databases to draw patterns and inferences to build models and arm leaders with information that will help make business decisions. Support end-users to design strategies based on newly developed machine learning models Conduct advanced analysis and identify business opportunity QUALIFICATIONS Bachelor’s degree in Data Science, Information Science, Machine Learning, Statistics, Computer Science, Data Mining, Applied Mathematics, Physics, Engineering, Econometrics, or other technology/quantitative/hard science program. A MS or PhD degree is a plus Experience in one of the followings: Python, R, Spark, Scala, SQL, or other analytical/mathematical/statistical programming environment. Hands on experience with information retrieval from high dimensional data, dimensionality reduction and feature extraction. Basic knowledge of supervised and/or unsupervised model building techniques is a plus, especially one of these machine learning methodologies, such as: neural networks, extreme gradient boosting (XGBoost), support vector machines (SVM), gradient boosted models (GBM), and random forest. Commitment to creating reproducible and well-documented code Self-motivated and effective communicator ABOUT US BLST Operating Company (Bluestem Brands) is a group of FinTech and eCommerce Retail businesses led by our Northstar and Orchard Portfolios. This position falls under the Northstar Portfolio, which is led by Fingerhut – a long-standing fintech company. Fingerhut fuses our extensive years of data modeling and real-time analytics through machine learning to provide flexible payment options for our valued customers looking to establish, build, or rebuild credit. Qualifying customers use their accounts for e-Commerce purchases at fingerhut.com for everything they and their family need across a broad selection of national brands. At Fingerhut, you’ll find responsive and supportive leaders who empower our employees, knowing they drive our success. We are continually innovating and improving, challenging ourselves to take risks, learn from mistakes, and celebrate success as a team. We also grow careers, giving employees on-the-job stretch assignments, lateral moves to expand knowledge bases, and promotional opportunities that help to accelerate development. Please email your resume to: kate.makela@bluestem.com
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kate.makela
Apr 29, 2022
In Job Postings
We are looking for a Site Category Analyst to join our Site Category Management team at Fingerhut, a market-leading FinTech organization. This is not just another job but a job with a real purpose as Fingerhut’s mission is to help Americans live a better financial life by helping them establish, build or rebuild their credit. The Site Category Analyst works to execute, deliver and innovate to drive business goals and improve our customers’ experience. This role is highly cross-functional; working closely with internal Marketing, Site Operations, Creative, and Merchandising groups. This role allows you autonomy along with the ability to learn and grow your career at Fingerhut. As we encourage internal growth and development you’ll have the opportunity to rotate to other teams to more deeply understand our business, challenge yourself, and work with other leaders. The role can be based out of our Eden Prairie, MN head office within our hybrid environment that requires team members to come into the office once or twice a week. As an eCommerce anchored FinTech the experience we deliver through www.fingerhut.com to our customers is essential to the success of the business and delivery of our mission. The Business Analyst is a key member of the team that through collaborative working in an Agile environment, focuses on improving our solutions for our digital experience. DUTIES AND RESPONSIBILITIES Work closely with Sr Category Manager to develop and execute cross-category, innovation, and promotional strategies Executes Site Strategy for non-category specific content Build, maintain and optimize webshops Create and deliver promotional briefs and project intakes Work cross-functionally with Merchandising and Marketing to execute promotional content Execute and proof promotional content for emails Deliver and execute customer-facing content on the website Analyze promotion and highlight performance QUALIFICATIONS AND EXPERIENCE 2+ years of relevant work experience or a degree Strong work ethic with a desire to innovate Strong attention to detail Ability to work collaboratively across teams and departments Ability to work independently and as a team member Ability to adapt to a fast-paced, changing environment Strong sense of urgency and ability to prioritize/reprioritize as needed Problem-solving/troubleshooting capabilities Maintain focus and accuracy under tight deadlines Passion for the consumer, history of driving great customer experiences ABOUT BLUESTEM BRANDS BLST Operating Company (Bluestem Brands) is a group of FinTech and eCommerce Retail businesses led by our Fingerhut and Orchard Portfolios. This position falls under Fingerhut – a long-standing fintech company. Fingerhut fuses our extensive years of data modeling and real-time analytics through machine learning to provide flexible payment options for our valued customers looking to establish, build, or rebuild credit. Qualifying customers use their accounts for e-Commerce purchases at fingerhut.com for everything they and their family need across a broad selection of national brands. At Fingerhut, you’ll find responsive and supportive leaders who empower our employees, knowing they drive our success. We are continually innovating and improving, challenging ourselves to take risks, learn from mistakes, and celebrate success as a team. We also grow careers, giving employees on-the-job stretch assignments, lateral moves to expand knowledge bases, and promotional opportunities that help to accelerate development. Please email your resume to: kate.makela@bluestem.com
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kate.makela
Apr 29, 2022
In Job Postings
We are looking for a Web Content Specialist to join Fingerhut, a market-leading FinTech whose mission is to help its customers establish, build, or rebuild their credit! This role will be based out of our Eden Prairie office which operates in a hybrid work setting. Fingerhut has set becoming an ‘Employer of Choice’ as one of its four ‘Transformation’ goals to kick-off in 2022. After two years of the pandemic, the ‘great resignation’, highly competitive Minneapolis and national labor market given the ability to work remotely leadership recognizes that the employee experience has to be greatly enhanced from acquisition through development to lead to retention. As an eCommerce anchored FinTech the experience we deliver through www.fingerhut.com to our customers is essential to the success of the business and delivery of our mission. The Senior Site Operations Specialist is a key member of the team that through collaborative work in an Agile environment, focuses on building and improving the digital experience for our customers. The Web Content Specialist will be responsible for leading the team in maintaining the daily management of site experiences, content and promotion implementation on Fingerhut.com. This role is looked upon as the expert on an execution team that utilizes tools and automation to improve efficiency in a fast-pasted and changing environment. This is a great opportunity to enter into the world of eCommerce in a great role that allows you to learn the business and advance your Bluestem career in paths such as eCommerce Product, Innovations, Optimization, and Engineering. The role can be fully remote in certain designed states or based out of our Eden Prairie, MN head office within our hybrid environment that allows team members the opportunity to come into the office once or twice a week. DUTIES AND RESPONSIBILITIES: Provide best practice leadership on the Site Operations team Build tools and functions to automate regular production refresh activities Implement and improve onsite content solutions Develop personalization capabilities using in-house and third-party segmentation tools Schedule content in Bluestem’s content management system Act as a liaison with our eCommerce Product teams to pilot and make production content systems and functions Take initiative to understand the business value while executing customer segmentation, content strategy and promotional planning Develop and troubleshoot HTML, CSS, and JavaScript on general content as well as issues related to promotions Document, train, and support staff on the use and improvement of tools and functions. Ability to work as a team as well as lead multiple larger cross-functional projects Collaborate and communicate with multiple stakeholders to continually drive the best customer experience possible while meeting business objectives QUALIFICATIONS: 2+ years of experience within eCommerce or related field Strong coding ability in HTML, CSS, and JavaScript as well as the ability to troubleshoot Enthusiasm, creativity, and desire to work in an innovative team that has a strategic focus on overall company growth Ability to effectively manage multiple tasks and projects simultaneously and consistently meet deadlines Background using a Content Management System to publish content on websites preferred Experience with A/B testing and customer segmentation a plus ABOUT BLUESTEM BRANDS: BLST Operating Company (Bluestem Brands) is a group of FinTech and eCommerce Retail businesses led by our Fingerhut and Orchard Portfolios. This position falls under Fingerhut – a long-standing fintech company. Fingerhut fuses our extensive years of data modeling and real-time analytics through machine learning to provide flexible payment options for our valued customers looking to establish, build, or rebuild credit. Qualifying customers use their accounts for e-Commerce purchases at fingerhut.com for everything they and their family need across a broad selection of national brands. At Fingerhut, you’ll find responsive and supportive leaders who empower our employees, knowing they drive our success. We are continually innovating and improving, challenging ourselves to take risks, learn from mistakes, and celebrate success as a team. We also grow careers, giving employees on-the-job stretch assignments, lateral moves to expand knowledge bases, and promotional opportunities that help to accelerate development. Please email your resume to: kate.makela@bluestem.com
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kate.makela
Apr 29, 2022
In Job Postings
We are looking for a Creative Editor to join Fingerhut, a market-leading FinTech whose mission is to help its customers establish, build, or rebuild their credit! This role will be based out of our Eden Prairie office which operates in a hybrid work setting. Fingerhut has set becoming an ‘Employer of Choice’ as one of its four ‘Transformation’ goals to kick-off in 2022. After two years of pandemic, the ‘great resignation’, highly competitive Minneapolis and national labor market given the ability to work remotely leadership recognizes that the employee experience has to be greatly enhanced from acquisition through development to lead to retention. In this role, you will be at the heart of a team that’s focused on ensuring a positive experience for our customers through our website, catalogs, and social media. You’ll work with partners in Compliance, Marketing, and Merchandising on a wide variety of projects in a fast-paced, exciting work environment. If you have a keen eye for detail and a flair for language, this is the role for you. *This role is open to remote work in designated states within the US.* DUTIES AND RESPONSIBILITIES Review and edit catalog pages and covers, email, interactive and digital assets, and other projects Evaluate content for accuracy, clarity, and consistency Ensure correct format, templates, and brand standards • Partner with Compliance; use marketing and advertising guidelines and disclaimer/disclosure banks to ensure content is legally compliant • Ensure processes are efficient and responsive to changing needs of the business • Ensure final deliverables are free of errors QUALIFICATIONS • 4-year degree in English, Communications, Marketing, or related area of study, preferred • 0 to 2 years of professional editing experience in a corporate or agency setting • Understanding of print and interactive marketing communications; advertising/marketing experience a plus • Attention to detail and excellent proofreading skills • Time-management, organizational and critical-thinking skills • Ability to thrive in an environment with changing priorities and tight deadlines • Experience with Adobe InDesign a plus ABOUT US BLST Operating Company (Bluestem Brands) is a group of FinTech and eCommerce Retail businesses led by our Northstar and Orchard Portfolios. This position falls under the Northstar Portfolio, which is led by Fingerhut – a long-standing fintech company. Fingerhut fuses our extensive years of data modeling and real-time analytics through machine learning to provide flexible payment options for our valued customers looking to establish, build, or rebuild credit. Qualifying customers use their accounts for e-Commerce purchases at fingerhut.com for everything they and their family need across a broad selection of national brands. At Fingerhut, you’ll find responsive and supportive leaders who empower our employees, knowing they drive our success. We are continually innovating and improving, challenging ourselves to take risks, learn from mistakes, and celebrate success as a team. We also grow careers, giving employees on-the-job stretch assignments, lateral moves to expand knowledge bases, and promotional opportunities that help to accelerate development. Please send your resume to: kate.makela@bluestem.com
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