Emerson has boldly transformed itself to create value for our customers and shareholders. With our newly energized focus on our two core business platforms — Automation Solutions and Commercial & Residential Solutions — we can confront the challenges of an increasingly complex and unpredictable marketplace from a position of strength. This allows us to drive both near- and long-term value. And retain our single-trusted-partner status with the process, industrial, commercial and residential industries.
If you are an engineer with a passion for solving some of the world’s most complex industrial and infrastructure challenges, then join the Emerson team and start your journey today. This position will be located at the new Emerson “state-of-the-art” facility in Shakopee, Minnesota.
Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal – to create groundbreaking solutions that leave our world in a better place than we found it. Emerson is a global technology and engineering company providing innovative solutions for customers.
A dynamic environment is what you’ll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide. Together, we’re changing the world, and we have all the resources to help you achieve your professional goals. Whether you’re an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, you’ll find a variant of opportunities at Emerson. Join our team and start your journey today.
Rosemount Inc., a business unit of Emerson, offers a competitive rewards package that provides for the health, well-being, and future financial security for yourself and your dependents. Through a strong profit sharing program, employees have historically received double digit company contributions that reflect the performance of the company, and their own individual efforts. Our medical and dental plans provide for the care of yourself and your family. Life insurance and long-term disability benefits give you the peace of mind you need and protect your dependents. A flexible work schedule, vacation and holidays allow you to balance your work life with your personal schedule. Additional benefits such as tuition reimbursement, adoption assistance, employee assistance programs, and onsite wellness activities are available to support you and provide the environment you need to succeed.
The position of Pressure, Temperature, and Remote Seal Specialist would have various responsibilities listed below including:
Provide technical product support
Provide intermediate level pre-sale and post-sale technical support for designated product and digital communication types: can perform and direct efficient troubleshooting to resolve customer issues.
Populate technical database information for global support activities.
Utilize informational tools to support customer product application issues.
Responsible for hands-on evaluation of new and existing products
Support Quality Initiatives
Early catch up of any product and applications issues; pull-in product company resources as needed to quickly rectify all issues.
Apply safety principles to all aspects of job.
Ensure that Rosemount’s standard quality system is applied to report any issues (CAPA system, Rapid Response, etc.)
Facilitate Failure Analysis and Advanced Warranty Replacements as necessary. Participate in continuous improvement programs.
Support Product Development and Customer Advocacy
Maintain close ties with Marketing and Designer Engineer to understand and promote business unit initiatives.
Review product literature and provide feedback to marketing/literature groups.
Facilitate information necessary to set-up and administer special product options.
Initiate vendor quotations as required; Expedite order process when necessary
Support Training Session and Provide Technical Expertise
Perform technical product training for technical users to include end-customers, Global product support groups, Sales and Marketing, and Service representatives.
Support the development of training material for regional and global initiatives
Maintains understanding of general business practices
Represent company policies and practices properly within communications to customers. Recognizes and works well in all company and Customer forms of communication.
Exchange information professionally, courteously, and in the best interests of Emerson Process Management.
Work well in team environment.
Maintain knowledge of company’s standard business terms and conditions.
Maintain knowledge of company’s products, completes training to develop product/support skills.
Develop comprehensive understanding, and be able to articulate, the common components, scope and limitations of standard temperature and pressure transmitter
Develop comprehensive understanding, and be able to articulate, the common components, scope and limitations of custom products.
Develop comprehensive understanding, and be able to articulate, the common components, scope and limitations of temperature sensors and thermowells
Develop comprehensive understanding, and be able to articulate, the common components, scope and limitations of differential pressure level
Develop comprehensive understanding, and be able to articulate, the common components, scope, calculations and limitations of Remote Seals
Develop comprehensive understanding of approval ratings and understand where to obtain additional information internally and externally
Believe in and deliver a client-focused service experience.
Value and actively contribute to a collaborative and supportive work environment
Deliver accurate, concise and personable verbal and written communication through email and telephone
Be sensitive to phone coverage staffing needs and plan activities assuring available coverage is always in force
Possess the ability to listen, learn, understand and analyze customer applications scenarios so as to provide troubleshooting guidance.
Some travel to be anticipated
Education: 4 Year Engineering/Technical Degree – 4 Year Business Degree or 2 Year Technical.
Experience: 4 year Engineering / Technical degree with 2 yrs of relevant work experience - or – 4 year Business degree combined with at least 4 years relevant work experience- or- Two year technical degree with electrical/mechanical emphasis and 6 years related experience
No calls or agencies please. Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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To apply for this position, please go to the Emerson career page:
http://www.emerson.com/en-us/careers and search for position #17006815
If you are qualified and have questions, you may contact:
Hilton Frye | Supervisor | Rosemount Pressure, Temperature, & DP Level Specialist
Emerson Automation Solutions |
6021 Innovation Blvd | Shakopee | MN | 55379