Jan-Pro Cleaning Systems – Twin Cities
Jan-Pro Twin Cities based in Hopkins, MN is seeking an Administrative Assistant to join our team.
Due to our tremendous growth and success, we are seeking an additional Administrative Assistant to provide customer service and support to the regional office staff, our franchise owners, and customers.
Jan-Pro Cleaning Systems is a leading franchise company and has been recognized as the Fastest Growing Franchise by Entrepreneur Magazine five years in a row. This position is with the Franchisor in the Minneapolis / St. Paul region.
The Administrative Assistant position is responsible for assisting the Owner and Director of Sales and Operations in all aspects of administrative procedures including franchise and customer transactions, accounting assistance, customer service, data processing, public relations and general office administration. Apply by submitting a cover letter with desired pay range and a current resume.
Description of Duties:
Answer general incoming calls professionally, clearly, and courteously
Accurately direct calls to appropriate parties
Takes accurate, complete, and legible telephone and verbal messages
Greet and acknowledge all visitors courteously and promptly
Generate and distribute appropriate information to prospective Franchise Owners
Compose, draft, complete and edit operational, franchise and customer correspondence as instructed
Complete Monthly Customer Service Calls
Assist others by sending letters, making copies and making reservations, when requested
Maintain accurate, updated and organized files
Confirm and records appointments efficiently to avoid conflicts of time and to ensure visitors are received in a timely manner
Provide accurate and prompt information to management, employees, prospects, clients and visitors as requested
Print and distribute reports when needed
Maintain and control daily cash collection and accounts receivables reporting system and work in conjunction with the Director of Sales and Operations on possible collection actions
Assists in all areas of accurate and timely data entries of customer and Franchisee transactions
Coordinate and communicate with Director of Sales and Operations in the identification of customers that delinquent invoices and follow procedures to facilitate collection.
Maintain inventory control and needs within all areas of the office
Support the Regional Director/Master Owner in generation of business correspondence for Franchise Owners and/or potential Franchise prospects
Perform other related tasks and activities as assigned
PREREQUISITE KNOWLEDGE, SKILLS, AND EDUCATION:
High school diploma or GED, Associates degree preferred.
2-years performing in administrative office function in a high activity business environment
Excellent written and verbal English communication skills
Excellent Time Management and Multitasking Skills
Clear and pleasant telephone manner
Pleasant and professional demeanor
Ability to enter data efficiently, timely and correctly in order to meet deadlines
Good planning and organizational skills
Well-developed verbal, listening, and written communications skills
Ability to work independently or as a team player
Attention to detail and a high level of accuracy and confidentiality
Proficient in MS Office products including Word, Excel, PowerPoint and Outlook
Knowledge / Experience with QuickBooks, preferred
Ability to take detailed and accurate notes and messages
Ability to document detailed and accurate prospect and client information in electronic database
PHYSICAL AND MENTAL REQUIREMENTS:
Ability to function in fast paced environment
Manual dexterity to operate a computer and other electronic devices
Ability to take legible hand-written notes where necessary
Correctable vision and hearing
Excellent interpersonal skills
Clear, easy to understand oral communication ability
Ability to sit for prolonged periods
Ability to lift 25 lbs.
This position is full-time Monday through Friday, 8:00 – 5:00 PM. Jan-Pro offers a competitive compensation and benefits package based on experience and the opportunity to grow.
To apply, send a current resume to Stacy Tieche at: email@example.com.
Jan-Pro Cleaning Systems – Twin Cities, 33 10th Ave S, Ste 200, Hopkins, MN 55343