Service Assistant @ American Family Insurance Agency - Hopkins
American Family Insurance Agency - Hopkins, MN – Hopkins, MN
We are a local American Family Insurance agency looking for full time service assistant.
Agency is established and has been in business for over 25 years.
Do you provide impeccable customer service?
Have a passion for the small details that make a big difference?
Are you confident on the phone?
Candidates must pass background check with a clean credit history and obtain Minnesota insurance licenses.
Service current clients/policyholders. Assist in quoting and finalizing additional new business. And other office duties as assigned. This position represents our Agency, necessitating courteous, expedient, and professional management of each client or inquiry.You’ll receive training and support as you handle a full scope of responsibilities, including customer relations, and agency office operations.
Effective oral and written communication skills; ability to be tactful, and diplomatic; ability to research and evaluate customer problems, needs, and complaints; use of proper telephone etiquette; ability to organize, prioritize and handle multiple work assignments; obtain and maintain appropriate state insurance licenses; be approved as a licensed representative and ability to learn our products, services and computer systems.
Education and Licenses:
High School Diploma, preferably some post-high school education
Be willing to obtain Property and Casualty license
Reimburse insurance licensing
Training on all insurance products and services
Paid Time Off
Group Long Term Disability
Group Life Insurance
Health Insurance - Not Provided
Sales or Customer Service: 1 year
Job Type: Full-time 30 - 40 Hrs
Salary: $17.00 to $18.00 /hour
Job Type: Full-time