Service Assistant @ American Family Insurance Agency - Hopkins

Client Services

American Family Insurance Agency - Hopkins, MN – Hopkins, MN

We are a local American Family Insurance agency looking for full time service assistant.

Agency is established and has been in business for over 25 years.

Job Description:

Do you provide impeccable customer service?

Have a passion for the small details that make a big difference?

Are you confident on the phone?


Candidates must pass background check with a clean credit history and obtain Minnesota insurance licenses.

Position Description:

Service current clients/policyholders. Assist in quoting and finalizing additional new business. And other office duties as assigned. This position represents our Agency, necessitating courteous, expedient, and professional management of each client or inquiry.You’ll receive training and support as you handle a full scope of responsibilities, including customer relations, and agency office operations.

Necessary skills:

Effective oral and written communication skills; ability to be tactful, and diplomatic; ability to research and evaluate customer problems, needs, and complaints; use of proper telephone etiquette; ability to organize, prioritize and handle multiple work assignments; obtain and maintain appropriate state insurance licenses; be approved as a licensed representative and ability to learn our products, services and computer systems.

Education and Licenses:

High School Diploma, preferably some post-high school education

Be willing to obtain Property and Casualty license

Reimburse insurance licensing

Training on all insurance products and services

Paid Time Off

Group Long Term Disability

Group Life Insurance

Health Insurance - Not Provided

Required experience:

Sales or Customer Service: 1 year

Job Type: Full-time 30 - 40 Hrs

Salary: $17.00 to $18.00 /hour

Job Type: Full-time

Questions? Contact:

Todd Viskocil

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