Inside Sales Representative @ DriSteem

Inside Sales Representative I

DriSteem designs and manufactures humidification, water treatment and evaporative cooling systems to meet the unique requirements of health care, industrial, process-critical, commercial and residential applications worldwide. DriSteem’s reputation as the humidification industry leader is the result of over 50 years of product excellence, innovation, and responsive customer service.

DriSteem currently has an opening for an energetic, dynamic Inside Sales Representative. We are looking for someone who can see opportunities and wants to make a difference as part of a growing team.

Position Summary:

  • Performs as Primary contact person for respective OEMs and House accounts.

  • Performs as secondary contact person for assigned sales representative accounts when Regional Sales Managers are unavailable.

  • Confirms verbal quotations in writing and responds to quotation requests.

  • Identifies customer needs and provides knowledgeable assistance to help customer select correct products to serve their needs.

  • Makes and receives telephone calls and quotes accurate prices to all customers in a timely, accurate and professional manner.

  • Write orders and verifies information is correct and complies with sales policies and procedures prior to order entry.

  • Reviews customer purchase orders for accuracy and enters them into the DriSteem business system with emphasis on the following: specification credits, pricing, (DMF’s) discount multiplier forms, change orders, wiring diagrams, (ETO’s) Engineered to Order forms.

  • Supports continual compliance with ISO 9001 standards and procedures.

  • Seeks and recommends ways to improve sales methods and procedures and to increase overall efficiency.

  • Make recommendations, which will improve existing, company products or which will lead toward the development of new/improved products.

  • Keeps Inside Sales Manager informed of important developments, potential problems and related information necessary for effective management. Coordinates/communicates Inside Sales plans and activities with other personnel, where appropriate, to ensure a coordinated work effort and “team approach”.

  • Complies with any/all company safety and health rules and policies and promotes safe work practices. Report any safety concerns to a supervisor/manager.

  • Performs related work as apparent or assigned.

Key Responsibilities

To effectively perform assigned sales and related sales support functions for the Regional Sales Managers and sales representative accounts in a manner that will enhance the reputation of the company and its products. To communicate company policies and customer needs so as to ensure the highest level of professional relationship.

Essential Functions/Duties/Responsibilities:

Provides sales support for independent sales representatives for the following:

  • Product information, application, sizing

  • Pricing, written quotations, submittals

  • Develops rapport with representative offices

  • DriCalc Selection software


  • Associate Degree in Business Management or Engineering preferred.

  • Minimum 1-2 years of related sales experience, preferably in HVAC products, at a previous employer preferred.

  • Strong analytical, administrative and organizational skills.

  • Good technical aptitude.

  • Must project an aggressive, professional sales attitude.

  • Ability to communicate effectively, both verbally and in writing, with a wide variety of customers, company personnel and others via email and phone.

  • Knowledge of MicroSoft Office Products with an emphasis on Excel, MicroSoft Project and Visio

  • Basic knowledge of the DriSteem product line.

In addition to a progressive work environment, DriSteem offers a 401(k) plan with company match, comprehensive medical, dental, life, STD/LTD plans, EAP, as well as generous paid time off benefits and tuition reimbursement.

Qualified candidates may send resume and salary requirements to Human Resources, 14949 Technology Drive, Eden Prairie, MN 55344 or email Fax: 952-229-3202.

Questions? Contact:

Birdy Dahl

HR Manager


Direct: 952-906-4038

Mobile: 763-688-5510


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