Customer Relations Associate @ Starkey Hearing Technologies

Customer Relations Associate-$1,000 SIGNING BONUS

Do you enjoy problem-solving to help others? Do you believe that you can accomplish more working as a team?

Starkey Hearing Technologies is a world leader in the design, development and distribution of comprehensive hearing solutions. We believe in using superior hearing technology as a means to achieving something even greater - creating meaningful connections between people and their worlds. Through unsurpassed customer service practices, we strive to bring a human touch to hearing healthcare.

If you enjoy the challenge of building and maintaining strong customer relationships by providing world-class customer service then this is the position for you!

  • This is an ideal position for a career minded Customer Service professional or someone looking to gain experience for other positions within Starkey

  • Work with a dedicated group of team members committed to professional and personal growth in a positive fun environment

  • Engage with customers to process sales orders and respond to customer requests in a fast-paced environment

  • Participate in our comprehensive training program provides the technical knowledge to consult with our customers to ensure product requests meet patient needs.

  • Maintain professionalism in appearance, demeanor, and communication

  • Provide excellent communication skills and ability to resolve conflict

  • Previous experience where attention to detail is necessary for job success

  • Demonstrated ability to comprehend technical product knowledge

  • Strong computer foundation with ability to multi-task between numerous applications

  • Proven record of exceeding customer’s expectations in a fast-paced environment

  • Minimum High School Diploma, with 4 years customer relations experience or a College degree preferred, but not required

Questions? Contact:

Jim Wombacher Senior Recruiting Manager | Starkey Hearing Technologies 6425 Flying Cloud Dr. | Eden Prairie, MN 55344 T: 952-947-4540 | M: 651-783-2694

Jim_Wombacher@starkey.com

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