Membership & Communications Manager @ SouthWest Metro Chamber of Commerce

About the SouthWest Metro Chamber of Commerce:

We are a membership driven organization with 400 business members representing around 25,000 employees in the southwest metro region. We are a 501(c)6 non-profit with our primary service area in Carver, Chaska, Chanhassen and Victoria. The Chamber is a business resource and advocate that provides opportunities to connect with other businesses and the communities. For more details about the chamber of commerce find us at www.swmetrochamber.com.

Job Posting:

The SouthWest Metro Chamber of Commerce is seeking a person to fill the position of Membership & Communications Manager. This person is responsible for the recruitment, retention and communication with Chamber business members. See full job description listing below.

Salary Range:

$34,000 - $36,000

Benefits:

  • A monthly stipend to be used toward insurance (no employee group plan is offered at this time).

  • Commission on new member sales.

  • Cell phone and mileage allowance.

  • Matching Retirement plan up to 3% (available after first year of employment)

  • 9 ½ Paid Holidays

  • 15 days PTO (Paid Time Off)- includes vacation and sick days

Hours:

40 hours per week with a typical schedule of 9:00am-5:00pm Monday thru Friday, however there will be occasional early morning meetings and some weekend special events.

Questions & Resumes:

All questions and resumes can be directed to Jeff Filipek, Chamber President at jeff@swmetrochamber.com 7925 Stone Creek Dr. Suite 130, Chanhassen, MN 55317

Timeline for hiring position:

Nov. 26- Jan. 11- Timeframe for receiving resumes & telephone screens

Jan. 14-18- In-person interviews

JOB DESCRIPTION

Title: Membership & Communications Manager

Reports To: President/CEO

Position Overview: The position is responsible for the growth and retention of business members, a wide variety of communications to the members and public, along with other administrative functions.

Qualifications: The ideal candidate possesses an undergraduate degree in business, communications, marketing or a related field of study. Experience in sales is also desirable.

Major Job Responsibilities:

Membership Growth & Retention:

  • Meet with prospective business owners to outline the benefits of membership and secure new members. New member goals to be set annually

  • Manage the membership accounts receivable list

  • Execute the Chamber’s member retention plan

  • Meet with new members to set up their ChamberMaster profile and encourage participation in events, programs and meetings

  • Maximize the ChamberMaster software tools by maintaining member prospect lists, up-to-date representative lists and various reports

Internal & External Communications:

  • Design and edit the following Chamber Communications

- Social media outlets

- Monthly member newsletter content and advertising

- Weekly member email contact and advertising

- Chamber website updates

  • Act as a clearinghouse for the dissemination of information coming into the Chamber office

  • First point of contact with callers and visitors to the Chamber office

Administrative Duties:

  • Support fellow staff with all events and programs

  • Follow guidelines and tasks as outlined in the Chamber’s Internal Control Manual

  • As a member of the staff team share responsibilities for office supplies and cleanliness

  • Attend member meetings, events and programs as directed by the President/CEO

Knowledge, Skills, Abilities:

  • Ability to generate and follow up on leads, schedule appointments, and meet sales goals

  • Strong communications, marketing, social media and public relations skills

  • Ability to represent the Chamber in a professional and enthusiastic manner in a variety of settings

  • Must be efficient, well-organized, able to work independently and sensitive to deadlines

  • The position requires a good working knowledge of Microsoft Office Software

  • Some week-end, evening hours and flexibility in work schedule is needed

  • Requires high energy, enthusiasm, creativity and ability to work in a team environment

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