Customer Service Position @ Warner's Stellian

December 4, 2018

Warners' Stellian is Minnesota’s appliance specialist. Family owned and operated for more than 60 years, we are seeking motivated, dependable, and customer-oriented individuals to join our customer service department. Launch an exciting career with a local, Minnesota-grown company today!

 

Duties and Responsibilities

  • Inbound and outbound calling

  • Utilize e-mail, internet, internal applications, and knowledge-based resources to research solutions and solve problems while keeping customers/co-workers updated

  • Respond to customer requests via e-mail, voicemail, and online company portal

  • Coordinate service for Warners' Stellian appliance technicians and outside services

  • Remain professional while on the phone and when communicating with customers/co-workers

  • Able to type at least 40 words per minute and work in a fast paced environment

Job Qualifications

 

Education and Experience:

  • High school diploma/GED equivalent required

  • Minimum of 1 year inbound call center or scheduling experience

  • Minimum of 40+ WPM

  • Excellent communication skills

 

To be considered for this position please complete the 5 minute PI behavior assessment link below (if you cannot click on the link, copy and paste into your browser).

 

https://assess.predictiveindex.com/RGRWG

 

Starting pay based upon experience.

 

Questions? Contact:

 

Nona Christofferson

Human Resources Assistant

612-540-5457

nachristofferson@warnersstellian.com

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