Customer Service Position @ Warner's Stellian
Warners' Stellian is Minnesota’s appliance specialist. Family owned and operated for more than 60 years, we are seeking motivated, dependable, and customer-oriented individuals to join our customer service department. Launch an exciting career with a local, Minnesota-grown company today!
Duties and Responsibilities
Inbound and outbound calling
Utilize e-mail, internet, internal applications, and knowledge-based resources to research solutions and solve problems while keeping customers/co-workers updated
Respond to customer requests via e-mail, voicemail, and online company portal
Coordinate service for Warners' Stellian appliance technicians and outside services
Remain professional while on the phone and when communicating with customers/co-workers
Able to type at least 40 words per minute and work in a fast paced environment
Education and Experience:
High school diploma/GED equivalent required
Minimum of 1 year inbound call center or scheduling experience
Minimum of 40+ WPM
Excellent communication skills
To be considered for this position please complete the 5 minute PI behavior assessment link below (if you cannot click on the link, copy and paste into your browser).
Starting pay based upon experience.
Human Resources Assistant