Network Administrator @ North Central University

Network Administrator @ North Central University

Working at North Central University is so much more than a job — it’s a calling. Join our vibrant, Christ-based community and dedicate your talents to serving the greater good. As a North Central faculty or staff member, you’ll work side-by-side with good people who are passionate about learning, teaching, growing, and deepening their faith.

Apply online at: https://www.northcentral.edu/employment/job-openings/

Questions? Contact:

Steve Krahn

Director of IT

612-343-4750

steven.krahn@northcentral.edu

Position Purpose:

The Network Administrator is responsible for the reliable and secure operation of NCU’s network and assists with server infrastructure and various other systems. This includes daily management, troubleshooting and support, and ongoing improvements to help NCU meet its business and academic needs.

Responsibilities include but are not limited to:

Implement mature technology management practices in each area of responsibilty

  • Troubleshoot problems, delivering excellent customer service

  • Perform routine procedures and ensure that system backups are occurring

  • Maintain documentation, system logs, and inventory records

  • Continuously evaluate security and monitor system performance

  • Collaborate with other personnel and cross-train in various areas

  • Research requests from users and plan system enhancements

  • Implement improvements while managing competing priorities

(30%) Manage Wired and Wireless Networking

  • Aruba wireless access points and controllers

  • Aruba Airwave and Aruba Clearpass

  • HPE Ethernet switches and VLANs

  • Cables, jacks, and wiring closets

  • Inter-building connections (fiber and radio)

(20%) Manage Network Traffic & Users

  • PFSense firewalls and IDS/IPS

  • Routing and VPNs

  • Internet connectivity (ISP vendor relations)

  • Second-tier end-user troubleshooting (including internet service for residential students and their consumer-grade devices)

(25%) Manage other systems as assigned, typically including

  • Single Sign-On (SSO/SAML) authentication systems

  • Linux systems

  • Apache, WordPress, and PHP environments

  • JAMF Pro (Apple device management)

  • Google Apps

(10%) Assist in Managing Server Infrastructure

  • Physical servers - HPE ProLiant

  • Virtual servers - VMWare ESXi

  • Storage Area Network - Nimble

  • Backup System – Veeam

  • De-duplication storage system

  • Server Room infrastructure, KVM systems, UPS systems

(10%) Assist in Managing Microsoft Infrastructure

  • Active Directory & Group Policy

  • File servers, print servers, RDP servers

  • DHCP, DNS

  • Email services

  • Configuration Manager and Operations Manager

  • Windows Server installation and maintenance

  • Windows Desktop installation and maintenance

  • Account creation and group membership assignments

(5%) Assist in Managing Telecommuncations Infrastructure

  • NEC PBX and satellite PBX

  • Univerge voice mail system

  • Telephone sets and circuits

  • 911 location updates

Job Qualifications:

Minimum Education and Experience

  • Associate’s degree in Networking or 2 years of previous experience in network administration

Knowledge, Skills and Abilities

  • Ability to communicate and interact successfully with a diverse community of staff, faculty, and students

  • Ability to work both independently and as a team member

  • Excellent diagnostic and problem-solving skills

  • Ability to learn new topics quickly and independently

  • Knowledge of the technology listed in this job description

Working Conditions and Frequency:

Outside of office hours

Coverage for system emergencies during evenings or weekends.

Equipment and Tools

Use of a PC and telephone approximately 95% of the workday.

Environmental Conditions

Exposure to repetitive motion of the fingers, hands and wrists on a daily basis. Work is performed in a Christ-centered urban environment.

The aforementioned statements are not intended to encompass all functions and qualifications of the position; rather, they re intended to provide a general framework of the requirements of the position. Job incumbents may be required to perform other functions not specifically addressed in this job description.

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