Multiple positions @ Macy's

October 17, 2019

Interested in any of these positions?

 

Apply today at: www.macysjobs.com

 

 

Questions? / Contact:

 

Melissa Kounce

Office: 952-435-4502

Melissa.Kounce@macys.com

 

Love being around people and making them happy? Good at finding just the right thing to complete an outfit? As part of our sales team, you’ll do just that, bringing the Magic of Macy’s to life for our customers.

 

So if you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers: Apply today!

Job Overview: 

 

The MyShop Captain is an exceptional Associate - one who prioritizes the customer experience above all else.  The MyShop Captain is a merchandise expert, knowledgeable in current trends, merchandise selection and availability. The MyShop Captain knows how to turn a browser into a buyer, utilizing product knowledge and finding out how best to serve a customer’s wants and needs.  The MyShop Captain acts as a customer satisfaction role model for coworkers and peers, creating a memorable experience for each and every one of their customers.  Guide the team to maintain high customer readiness and service standards at all times. As an advocate for the customer, communicates customer feedback and expectations to store and district leadership. Perform other duties as necessary.

 

Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool.  Details on Macy's schedule options are available during the interview process.

 

Essential Functions:

 

• Serves as role model for peers and mentor for new hires on Product Knowledge, My Client, use of mobile devices and MAGIC Selling Behaviors to generate incremental sales.

• Develops repeat business using My Client to regularly communicate upcoming events, new merchandise receipts and product replenishment to generate incremental sales, whether the client is in the store or not.

• Provide an exceptional customer experience by ensuring the customer is always the priority.

• Acknowledge customers in a friendly and helpful manner.

• Drive sales by consistently demonstrating exceptional Selling Skills.

• Motivate team to ensure that individual, Shop and Store goals and priorities are being met and properly balanced.

• Be proficient in POS and MPOS systems including Search and Send, My Client and Macy’s shopping app.

• Proactive in assisting customers who are using mobile devices to shop and compare, whether Macy’s devices or their own.

• Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.

• Empower team to assist in all aspects of fulfillment to service customer needs.

• Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment.

• Maintain department recovery standards; including fitting room go backs to standard, if applicable.

• Ensure shortage prevention initiatives are executed.

• Perform these functions in an efficient manner, as directed by the Supervisor.

• Regular, dependable attendance and punctuality.

 

Qualifications:

 

Education/Experience:

 

• No specific educational accomplishments are necessary. 

• Previous management experience preferred.

 

Communications Skills:

 

• Effective verbal, written and communication skills. 

• Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. 

 

Mathematical Skills:

 

• Basic math functions such as addition, subtraction, multiplication, and division. 

• Able to use a calculator.

 

Reasoning Ability:

 

• Self-starter, able to work independently and as part of a team & must have good time management skills.

 

Physical Demands:

 

• This position involves constant moving and standing.

• Involves standing for at least two consecutive hours.

• Involves lifting at least 30 lbs. 

• May occasionally involve reaching, stooping, kneeling, crouching and climbing ladders. 

• May involve reaching above eye level.

• Involves close vision color vision, depth perception, and focus adjustment.

 

Other Skills:

 

• Ability to collaborate and function as a member of a team. 

• Must possess a strong sense of urgency.

• Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. 

 


 

This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

 

Retail Support - Pricing Team Lead

Love being around people and making them happy? Good at finding just the right thing to complete an outfit? As part of our sales team, you’ll do just that, bringing the Magic of Macy’s to life for our customers. Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best: find solutions and provide exceptional customer service.

So if you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers: Apply today!

Job Overview:

 

The Pricing Team Lead is responsible for supervising a team of associates in accomplishing the price change activities for promotional and clearance events in the entire store.  The associate is also responsible for fulfillment and performing other duties as necessary.

 

Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool.  Details on Macy's schedule options are available during the interview process.

 

Essential Functions:

 

  • Be proficient in POS and MPOS systems including Search and Send, My Client and More@ Macy’s tablet app

  • Proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own

  • Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.

  • Provide an exceptional customer experience by ensuring the customer is always the priority

  • Coordinate and oversee the timely execution of price changes for the entire store

  • Recruit, train, motivate, and develop Pricing Associates to their fullest potential through coaching and feedback to increase productivity and efficiency

  • Ensure that all policies, procedures, and standards are understood and followed by Pricing Associates

  • Ensure optimum coverage to support anticipated promotional events by effectively managing associate schedules

  • Conduct random price audits to ensure selling price is correctly reflected on the merchandise

  • Provide feedback or call the Price Change Hotline on pricing issues such as pricing errors and ticketing errors

  • Assist Merchandise Team Lead in operational tasks such as markdowns, return to vendors (RTVs) and transfers and merchandising tasks such as floor moves and back stocking

  • Assist with the basic fill of merchandise

  • Participate in physical inventory process

  • Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment

  • Maintain department recovery standards; including fitting room go backs to standard, if applicable

  • Attend to customer service needs in a friendly and helpful manner when approached

  • Be sensitive to the store’s needs and flex into other non-selling areas as needed

  • Assist with special projects as assigned

  • Perform other duties as necessary

  • Follows shortage programs and procedures

  • Perform these functions in an efficient manner, as directed by the Supervisor

  • Regular, dependable attendance and punctuality

 

Qualifications:

 

Education/Experience:

 

• No specific educational accomplishments are necessary. 

• Previous experience in a support role is preferred.   Previous supervisory experience preferred.

 

Communication Skills:

 

• Excellent written and verbal communication skills.  Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.                                                                  

 

Mathematical Skills:

 

• Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator.

 

Reasoning Ability:

 

• Self-starter, able to work independently and as part of a team and must have good time management skills.

 

Physical Demands:

 

• This position involves constant moving and standing.  Involves standing for at least two consecutive hours.  Involves lifting at least 30 lbs.  May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.  May involve reaching above eye level.

• Involves close vision, color vision, depth perception, and focus adjustment.

 

Other Skills:

 

• Strong organizational skills.  Able to multitask in a fast-paced environment.  Able to empower and develop a team. Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency.

• Should be comfortable with the use of computers and frequent use of RF equipment.

 

Work Hours:

 

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

 

 

This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

 

Retail Commission Sales - Women’s Shoes Sales Associate

Love being around people and making them happy? Good at finding just the right thing to complete an outfit? As part of our sales team, you’ll do just that, bringing the Magic of Macy’s to life for our customers. Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best: find solutions and provide exceptional customer service.

So if you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers: Apply today!

Job Overview:

 

The Women's Shoes Consultant is responsible for providing an exceptional shopping experience by demonstrating superior product knowledge to our Women's Shoes clients and handles all service experiences with the appropriate level of speed and efficiency. The Consultant will make our clients the top priority upon arrival, throughout their visit, and, ultimately, their departure.  The Consultant will use all selling and informational tools available, and introduce self-service learnings where necessary, to enhance our client's selection environment and make Macy's a Women's Shoes destination of choice.

 

Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool.  Details on Macy's schedule options are available during the interview process.

 

Essential Functions:

 

• Provide an exceptional customer experience by ensuring the customer is always the priority.

• Determine customer needs based on personal features and other customer preference related factors.

• Demonstrate knowledge of store products and services to build sales and minimize returns, including Macy's Loyalty Programs.

• Suggest additional merchandise to compliment customer selection

• Develop product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer.

• Be proficient in POS and MPOS systems including Search and Send, My Client and existing tablet apps.

• Develop a clientele base with the ultimate goal of customers shopping only at Macy's Women's Shoes.

• Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own.

• Assist customers in all aspects of service fulfillment (i.e. BOPS) with speed and efficiency.

• Acknowledge customers In a friendly and helpful manner and greet when they enter department.

• Handle returns courteously and professionally; suggest new merchandise so the customer doesn't leave the store empty handed.

• Offer to call other locations if merchandise is unavailable within store.

• Offer to put purchase on customer's Macy's charge account toward the end of the shopping experience.

• Reinforce customer's selection and package merchandise with care.

• Responsible for achieving sales goals and loyalty goals.

• Be aware of current promotional events and sales.

• Maintain good housekeeping and department recovery standards.

• Adhere to Asset Protection and inventory control and compliance procedures.

• Regular, dependable attendance & punctuality.

 

Qualifications:

 

Education/Experience:

 

• No specific educational accomplishment is required.

• Previous selling experience and product knowledge in Women's Shoes preferred, but not required.

 

Communication Skills:

 

• Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Ability to effectively communicate with customers, peers, and management.

• Able to communicate on the telephone with proper etiquette.

 

Mathematical Skills:

 

• Basic math functions such as addition, subtraction, multiplication, and division.

• Able to use a calculator.

• Must be able to calculate percentages and ratios.  

• Must be able to make change using American monetary units.

 

Reasoning Ability:

 

• Ability to work as part of a team, or independently with minimal supervision.

 

Physical Demands:

 

• This position involves constant moving, talking, hearing, reaching, standing for at least two consecutive hours,

• Involves lifting at least 30 lbs.

• May occasionally involve stooping, kneeling, crouching, and climbing ladders.

• Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.

 

Other Skills:

 

• Must enjoy meeting and interacting with customers.  

• Possess strong sense of urgency and a thirst for learning.

 

Work Hours:

 

• Ability to work a flexible schedule, including mornings, evenings, and weekends, and busy events such as the day after Thanksgiving, special Big Event days, and the day after Christmas, based on department and store/company needs.

 

This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

 

Seasonal Retail Receiving Support

Job Overview:

 

The Seasonal Receiving Associate is responsible for providing a great shopping experience, and driving sales and profit through customer service and accurate processing of merchandise entering and leaving the building.  Duties include receiving activities, packing and shipping, reverse logistics, sustainability and other duties as needed. 

 

Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving.   

 

Seasonal Receiving Associate shifts start when the location receives their truck:

  • Early Mornings - Shift starts between 4 am and 6 am

  • Mid Mornings - Shift starts between 7 am and 10 am

  • Afternoons - Shift starts between 11 am and 2 pm

  • Mid Afternoons - Shift starts between 3 pm and 5 pm

  • Evenings - Shift starts between 6 pm and 9 pm

  • Late Evenings - Shift starts between 10 pm and midnight

Essential Functions:

  • Provide an exceptional customer shopping experience by ensuring both the in store and online customer are always the #1 priority

  • Service the customer in a helpful and friendly manner

  • Collaborate with Managers, Leads and Associates throughout the store to deliver a clean, neat and easy-to-shop store environment

  • Maintain sales floor and fitting room recovery standards to include checking fitting room stalls

  • Sorting merchandise and ensuring merchandise is worked back to sales floor immediately as time permits

  • Support Omni Channel initiatives

  • Perform all functions in an efficient manner; flex between tasks as directed by Supervisor

  • Participate in the physical inventory process and ensure that shortage prevention initiatives are executed

  • Adhere to Asset Protection and inventory control and compliance procedures

  • Regular, dependable attendance and punctuality

  • Collaborate with peers to coordinate merchandise movement needs with other tasks (floor moves, seasonal sets, fixture needs, etc.)

  • Execute receiving, merchandise processing, packing/shipping and reverse logistics tasks timely and accurately to include processing inbound merchandise to floor ready standards by removing packaging and placing sensors per MMPS standards

  • Delivery of processed merchandise to appropriate sales floor drop zones, first quality packing standards and processing of fulfillment orders and reverse logistics (damages, transfers, RTVs), accurate outbound trailer execution

  • Collection and sorting of hangers, sensor tags, trash and recycling throughout the store

  • Organization, maintenance and replenishment of supply areas including sales floor, building lamping, and customer carryout and special delivery as needed

  • Assist in other tasks as needed (pricing, signing, merchandising, replenishment, fulfillment, RFID, stockroom maintenance) 

Qualifications:

 

Education/Experience:          

  • No specific educational accomplishments are necessary.     

Communication Skills:                       

  • Excellent written and verbal communication skills. 

  • Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. 

Mathematical Skills:               

  • Basic math functions such as addition, subtraction, multiplication, and division. 

  • Able to use a calculator.

Reasoning Ability:                 

  • Self-starter, able to work independently and as part of a team and must have good time management skills.

Physical Demands:                

  • This position involves constant moving and standing. 

  • Involves standing for at least two consecutive hours. 

  • Involves lifting at least 30 lbs. 

  • May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. 

  • May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment.

Other Skills:                         

  • Ability to collaborate and function as a member of a team.

  • Must possess a strong sense of urgency.

  • Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:                        

  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

This job overview is not all inclusive.  In addition, Macy’s, Inc. reserves the right to amend this job overview at any time.  Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.  Macy’s, Inc. – including Macy’s and Bloomingdale’s – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9. 

 

 

Macy’s Seasonal Retail - Fulfillment Associate, Full Time & Part Time: Burnsville Center

Job Overview: 

 

As a Seasonal Omni Team Colleague, you will be responsible for driving a selling and service culture that champions Omni-channel strategies and supports our My Macy’s initiatives through partnership with colleagues. You will collaborate with the store team to deliver results in a friction free shopping environment and through Omni activities. Perform other duties as assigned. 

 

In order to present our customers with the best holiday shopping experience, many of our Seasonal colleagues arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal colleagues will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day!

 

Essential Functions: 

  • Complete fulfillment orders including picking merchandise, packing & shipping orders, and making in store pickup orders ready for customers.

  • Process shippable returns and abandoned in store pickup order.

  • Monitor alerts to ensure Ready On Time completion of Buy Online Pickup In-Store (BOPS) orders.

  • Pick Not Found merchandise to improve fill rate.

  • Expedite aged orders to improve the Speed-to Ship to our customers. Provide an exceptional customer experience by ensuring the customer is always the priority.

  • Participating in other support functions as needed.

  • Assist and satisfy the needs of our in store and online customer.

  • Be proficient in MyShip, handheld devices, POS and MPOS systems including Search and Send and BOPS.

  • Ensure all procedures, policies, and standards are followed.

  • Perform all functions in an efficient manner, as directed by the People Leader.

  • Regular, dependable attendance and punctuality.  

Qualifications:

 

Education/Experience:  

  • High School diploma or equivalent required.

  • A minimum of one year of experience in a sales related role required.  

Communication Skills:  

  • Ability to effectively communicate and present information to customers, peers and all levels of management.  

Mathematical Skills:  

  • Basic math functions such as addition, subtraction and calculating percentages coupled with ability to use mobile devices. 

Reasoning Ability:  

  • Self-starter, able to work independently and as part of a team and must have good time management skills.

  • Demonstrates ability to build relationships and convert customers into a client.  

Physical Demands:  

  • This position involves constant moving and standing.

  • Involves standing a minimum of two consecutive hours.

  • Involves lifting at least 30 lbs.

  • May occasionally be involve stooping, kneeling, crouching, and climbing ladders.

  • May involve reaching above eye level.  

Other Skills:  

  • Ability to follow through on projects in a timely manner.

  • Should be comfortable with the use of computers, mobile technology, and frequent use of RF equipment.  

Work Hours:  

  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.  

This job overview is not all inclusive.  In addition, Macy’s, Inc. reserves the right to amend this job overview at any time.  Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.  Macy’s, Inc. – including Macy’s and Bloomingdale’s – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9. 

 

Retail Commission Sales - Jewelry

Love being around people and making them happy? Good at finding just the right thing to complete an outfit? As part of our sales team, you’ll do just that, bringing the Magic of Macy’s to life for our customers. Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best: find solutions and provide exceptional customer service.

So if you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers: Apply today!

Job Overview:

 

The Jewelry Sales associate is responsible for providing outstanding customer service in the Jewelry & Watch Complex. This includes meeting hourly sales and Star Rewards goals on a personal and departmental basis, demonstrating superior product knowledge to customers, building a clientele using the My Client system, offering the customer our Worry No More service plan and creating a shopping experience that will make the customer feel welcome and comfortable.  The Jewelry Sales associate will participate in ongoing training via the iPad as well as attend vendor and trainer facilitated trainings. Additionally, all Jewelry Sales associates participate in all aspects of ensuring the department is operating efficiently including but not limited to processing goods, merchandising, taking price changes, setting and signing sales, doing RTVs, BOPS & Fulfillment. 

 

Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool.  Details on Macy's schedule options are available during the interview process.

 

Essential Functions:

 

• Be proficient in use of all POS systems including Search and Send and My Client. 

• Be proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own.

• Assist customers in all aspects of service, and qualify customer needs, figure out what's right for them by using steps of MAGIC & Fine Touch Selling.

• Offer to put purchase on customer’s Macy’s charge account.

• Suggest additional merchandise to compliment customer selection.

• Maintain a professional attitude with sincerity and enthusiasm that demonstrates Macy’s commitment to our customer.

• Participate in pre-selling and sales driving events including trunk shows to maximize sales.

• Stay informed on current promotional events and sales.

• Offer and promote benefits of extended service plan to all customers purchasing Fine Jewelry & Watches.

• Use clientele program to maintain customer profile and contact information to increase personal sales and build solid customer base.

• Perform all aspects of fulfillment process; including, but not limited to: picking, packing, labeling, shipping and BOPS.

• Offer to call other locations if merchandise is unavailable within store or offer Search & Send.

• Be knowledgeable of and perform sales support functions related to Jewelry (POS procedures, iPad, Operations, Asset Protection).

• Ensure proper processing, presentation, organization, storing, and replenishment of stock. Maintain Recovery & Fill in Standards.

• Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.

• Perform other duties as assigned, including but not limited to watch sizing and ear piercing.

• Adhere to asset protection programs and procedures to ensure audit compliance.

• Perform functions in an efficient manner, as directed by the supervisor.

• Regular, dependable attendance and punctuality.

 

Qualifications:

 

Education/Experience:

 

• High school diploma or equivalent preferred. 

• Previous selling experience is required, preferably in fine jewelry.

 

Communication Skills:

 

• Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.                                                                                                             

• Excellent written and verbal communication skills.

 

Mathematical Skills:

 

• Basic math functions such as addition, subtraction, multiplication, and division.  

• Able to use a calculator.

 

Reasoning Ability:

 

• Self-starter, able to work independently and as part of a team and must have good time management skills.

 

Physical Demands:

 

• This position involves constant moving, talking, hearing, reaching, and standing. 

• Involves standing for at least two consecutive hours. 

• Involves lifting at least 30 lbs. 

• May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. 

• Vision abilities include close vision, color vision, depth perception, and focus adjustment.

 

Other Skills:

 

• Superior organizational and time management skills. 

• Must be able to multi-task in a fast-paced environment. 

• Must be able to build relationships and influence others. 

• Must possess a thirst for knowledge.

• Ability to collaborate and function as a member of a team. 

• Must possess a strong sense of urgency.

• Should be comfortable with the use of computers and frequent use of RF equipment.

 

Work Hours:

 

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

 

 

This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

 

Macy’s Seasonal Retail Beauty Sales, Part Time: Burnsville Center

Job Overview:

 

The Seasonal Cosmetics/Fragrances Associate is responsible for providing professional service to customers by selling and demonstrating cosmetics and fragrances, as well as contributing to the success of the department. The associate is also responsible for fulfillment and performing other duties as necessary.

 

In order to present our customers with the best holiday shopping experience, many of our Seasonal associates arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day!

 

Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving.

 

Essential Functions:

  • Be proficient in POS and MPOS systems including Search and Send, My Client and More@ Macy’s tablet app

  • Proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own

  • Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.

  • Provide an exceptional customer experience by ensuring the customer is always the priority

  • Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area

  • Handle all returns courteously and professionally

  • Sell cosmetics and related merchandise according to customer service techniques and professional selling skills

  • Determine customer needs based on personal features and other customer preference related factors

  • Explain and demonstrate use of cosmetics through actual application

  • Use clientele program to maintain customer profile and contact information to increase personal sales

  • Be knowledgeable of and perform sales support functions related to POS procedures

  • Alert Cosmetics Counter Manager or Cosmetics Sales Manager of inventory and other inaccuracies

  • Attend product training classes and seminars and participate in pre-selling drives to maximize sales

  • Ensure proper presentation, organization, storing, and replenishment of stock

  • Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)

  • Ensure work area is free from hazards and work in a safe manner

  • Adhere to Asset Protection and inventory control and compliance procedures

  • Be in compliance with all hygiene standards

  • Perform other duties as necessary

  • Follows shortage programs and procedures 

  • Perform these functions in an efficient manner, as directed by the Supervisor 

  • Regular, dependable attendance and punctuality

Qualifications:

 

Education/Experience: 

  • High School degree or equivalent. 

  • Previous selling experience is desired, preferably in cosmetics.

Communication Skills: 

  • Excellent written and verbal communication skills.

  • Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.                                                            

Mathematical Skills:

  • Basic math functions such as addition, subtraction, multiplication, and division.  

  • Able to use a calculator. 

Reasoning Ability:

  • Self-starter, able to work independently and as part of a team and must have good time management skills.

Physical Demands:

  • This position involves constant moving and standing.

  • Involves standing for at least two consecutive hours.

  • Involves lifting at least 30 lbs. 

  • May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. 

  • May involve reaching above eye level.

  • Involves close vision, color vision, depth perception, and focus adjustment.

Other Skills:

  • Superior organizational and time management skills. 

  • Must be able to multi-task in a fast-paced environment during constant periods of high volume.  • Must be able to build relationships and influence others. 

  • Must possess a thirst for knowledge. 

  • Must be flexible in regards to hours worked.

  • Ability to collaborate and function as a member of a team. 

  • Must possess a strong sense of urgency.

  • Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:

  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs.

This job overview is not all inclusive.  In addition, Macy’s, Inc. reserves the right to amend this job overview at any time.  Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.  Macy’s, Inc. – including Macy’s and Bloomingdale’s – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9.

 

Macy’s Seasonal - Retail Sales, Full Time & Part Time: Burnsville Center

Surprise.  Delight.  Engage.  Amaze.

Our seasonal retail associates bring the magic of Macy's to life for our customers - they're on the front lines engaging, interacting, and delighting with smart merchandise recommendations and outstanding customer service.

 

You'll work independently and as part of a high-performance retail team, meeting sales goals, using our state-of-the-art technology and your great attitude to amaze our customers as you create a shopping experience that is truly magical.

 

The Job

 

Here's what you'll do as a Macy's seasonal retail associate:

  • Greet customers quickly and warmly as they enter the area - let them know you're glad they're there

  • Provide outstanding customer service that's sincere, enthusiastic, and professional

  • Maintain a great attitude that reflects our commitment to the customer

  • Qualify customer needs, figure out what's right for them, and get them in touch with the right person (if it's not you!)

  • Share your knowledge of store products and services to build sales and minimize returns

  • Recommend additional merchandise that compliments customer selections

  • Use our in-store technology to make magical shopping experiences:  Search and Send, Macy's tablet app, Buy Online Pick Up in Store, and more (don't worry - we'll train you!)

  • Use point-of-sale and mobile point-of-sale systems to cashier and process customer purchases (we'll train you on these, too!)

  • Handle returns with courtesy and professionalism

  • Be at work and be there on time - your team is counting on you!

Schedule

 

Whether you're an early bird or a night owl, there are hours and flexible schedules that can work for you.  It takes a lot of time to create that magical shopping experience, so many of our associates arrive in the early morning hours - other stay later, long after store closing to set the stage for the next day's magic.

 

You'll have the opportunity to work a flexible schedule on a part time temporary basis, which may include mornings, evenings, weekends, and busy events like Black Friday and the day after Christmas. You'll have plenty of opportunities to make magic on the sales floor throughout the holiday season!

 

Generous Employee Discount:  Bigger, Better, Faster, More!

 

Just in time for holiday shopping, you'll receive a generous employee discount of up to 20% on most items starting your first day - and that's on top of other specials, coupons, promotions, and special offers - so your holiday dollars go farther, faster.

 

Qualifications

 

You don't necessarily need retail experience or a degree, but you'll need to be a self-starter with good time management skills, and be able to work independently and as part of a team.  And a few other things:

  • Excellent communication skills - written and verbal

  • Basic math functions (addition, subtraction, multiplication, and division) and ability to use a calculator

  • Possess a strong sense of urgency

  • Enjoy meeting and working with customers

  • Comfortable with technology

  • Have a love of learning

  • No experience required, just a great attitude!

Physical Demands

 

You'll be on your feet a lot - this job involves a lot of moving and standing (at least two consecutive hours).  You'll need to be able to lift at least 30 pounds, and may occasionally need to reach, stoop, kneel, crouch, climb ladders, and reach above eye level - it's not cardio, but it's a lot of movement!  The job also involved close vision, color vision, depth perception, and focus adjustment.

 

Apply Now

 

Become a part of our Macy's seasonal retail sales team and start making magic - apply now!

 

This job overview is not all inclusive.  In addition, Macy’s, Inc. reserves the right to amend this job overview at any time.  Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.  Macy’s, Inc. – including Macy’s and Bloomingdale’s – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9. 

 

 

Please reload

Recent Posts

February 8, 2020

Please reload

Archive