Group Travel Agent @ Fly My Group
Fly My Group is a leading provider of group and individual airfare services. The Fly My Group team is unlike any other because we are comprised solely of passionate people that always work hard to generate a positive experience for every customer they encounter, every time! Our company culture is important to us and we only seek driven people that believe travel changes lives! If you are a driven person and often feel like a superstar please continue reading:
We are currently seeking passionate and outgoing Group Travel Agents- AKA Group Air Specialists to join our Burnsville, MN and Bozeman, MT office. Our team works to provide excellent customer service to our clients by managing group airfare. Travel can be a daunting task and our team takes out the stress of air travel while building long lasting relationships with our clients.
What you will do
Build strong relationships with clients by booking, selling, and managing group airfare from beginning to end
Negotiate competitive group airfare rates and terms
Effectively and quickly communicate and manage group bookings, deadlines, and invoices
Price shop and monitor every group for better fares and itineraries
Provide over the top positive support to customers over the phone and through email
Develop and maintain strong relationships with customers by anticipating and effectively responding to service issues and requests
Be a part of a supportive team and contribute with a pep in your step
Other duties as assigned that positively impact our customers and company
Requirements
Strong understanding of email (GMAIL), Microsoft, and other online business computing tools
Previous successful customer service experience
Thrives both independently and in a team environment
Communicates effectively and professionally with clients, peers, and management
Ability to stay organized, prioritized and successfully manage multiple projects and deadlines simultaneously
Can demonstrate strong proofreading skills
Excellent mathematical and problem solving skills
Experience using a Global Distribution System (GDS) is preferred, but not required
We value our team
Competitive compensation
Opportunity to travel & travel work perks
Supportive and fun company culture
Exciting growth opportunities
Bonus pay
Benefits
Health Insurance
Dental Insurance
401(k) & 401(k) Matching
Paid Parental Leave
Paid Time Off & Company-Paid Holidays
Life Insurance
Long-Term Disability
Looking for a career that can change the world? We'd love to hear from you!
To Apply, go to our website at https://flymygroup.com/careers
Contact: emily.hennessy@flymygroup.com