Operations Manager @ Summit 360
Reports directly to the President
Always focused on a positive culture and continuous growth, Summit 360 is searching for an Operations Manager. This position is the perfect opportunity for the driven, versatile, people-oriented leader who thrives in a fast paced, high volume work environment with quick turnaround times.
In the Operations Manager position, reporting to the President, you would be responsible for providing leadership over the operations departments in our two facilities. To be successful, you must excel in efficiently leading and incorporating the vision of Summit 360 to ensure the company maintains and exceeds its operational goals and reporting procedures. The Operations Manager works both at a high level and hands-on to lead by example and ensure the high-quality standards of our products are delivered.
Key Responsibilities:
Direct the Warehouse, Tech, and ITAD teams through LMA (Lead – Manage – Accountable), following the EOS Traction business model
Primary participant on the Summit 360 Leadership Team as a department advocate
Build and maintain relationships with Operations Supervisors, company departmental heads, external partners, and vendors to collaborate and clearly communicate
Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives in both facilities
Be the “Operations Expert” with focus on managing workflows in shipping (import/export), receiving, inventory management, technical testing and quality assurance
Hire, onboard, train, and develop Operations Teams with a focus on time management, productivity, quality, and efficiency
Ultimate accountability for Quality Assurance: Report, manage, analyze, and make corrective improvements where needed
Work with Finance to develop and manage the Operations department budget
Consistently meet with direct reports to coach, mentor, discuss goals and development, and to manage performance
Become a subject matter expert in our QEHS Management System
Ensure the company runs in compliance with RIOS, R2, and OSHA standards
Communicate and collaborate with other departments on daily workflows and special projects as needed
Work closely with human resources to lead the team with integrity and establish and maintain a trusting, inclusive, and productive environment
Key Qualifications:
Bachelor’s degree in supply chain or logistics, warehouse management, or business preferred
Proven leadership experience at the management level
Professional experience with Enterprise IT Equipment or ITAD Services preferred
Hands-on warehouse and technical management skills (not a desk job)
Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands
Superior knowledge of multiple operational functions and principles, including sales/ inventory management, RMAs/returns, customer service, production, and employee management
Proven ability to develop innovative solutions for increased productivity
Exceptional organizational and leadership abilities
Outstanding written and verbal communication and people skills
NetSuite and Warehouse Management System experience preferred
Working knowledge of data analysis and performance/operation metrics with an emphasis around quality
Positive attitude and friendly demeanor
Ability to stand for long periods of time and lift 50 pounds
Must pass employment, background, and drug screening process
What We Offer You:
Summit 360 cares about its people. We show that by providing:
Competitive Compensation. We hire well, so we pay well. Why do it any other way?
Generous PTO (Paid Time Off) Plan & Paid Holidays. Have a life outside of work! We beg you!
Medical, Dental, & Vision Benefits. We want our people to be healthy and happy.
Company-sponsored short-term, long-term disability & life insurance. If something happens, you will not need to worry.
Ensuring that after a long career with us, you will be taken care of.
Casual Dress Policy. We value individuals and individual choice.
Modified Summer Schedule. Fridays really are Fun Days!
But don’t take our word for it! For five consecutive years, we were recognized by Minnesota Business Magazine as one of the "100 Best Minnesota Businesses to Work For."
We also offer our employees all the opportunities that come with intensive growth. In summer 2021, we expanded our business by establishing a brand new ITAD facility, and we plan to continue expanding our business. Help us reach our goals! Our rigorous pace has been recognized by:
The Minneapolis/St. Paul Business Journal's "Fast 50” in 2016
The Inc. 5000 group’s 2016 & 2018 "Fastest Growing Private Companies in the United States.
We are an established and growing IT equipment reseller that conducts business with high ethics, integrity, and the most possible customer focus. If you are looking for a solid company that cares about its employees, come work with us!
Visit us at www.summit360.com to learn more about our company!
Summit 360 is an Equal Opportunity Employer. We pride ourselves on hiring the best person for the job, regardless of race, sexual orientation, gender identity, disability, age, veteran status, or national origin. We do not tolerate harassment or discrimination based on these categories.
Interested? Contact Maddy Lamers either through email at maddy.lamers@summit360.com or LinkedIn at the following address : https://www.linkedin.com/in/maddy-lamers/