Core Technicians - 2nd shift
At Starkey, we are in the business of connecting people and changing lives. As a world leader in the manufacturing and delivering of advanced hearing solutions, we go to work each day to ensure every person on the planet has the opportunity to hear their very best. Founded in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems.
Headquartered in Eden Prairie, Minnesota, Starkey has more than 5,000 employees globally, operates 29+ facilities and does business in more than 100 markets worldwide. Here’s a video about the people behind Starkey’s groundbreaking innovation:
https://www.youtube.com/watch?v=GjhRQ7qzlI0
Do you enjoy technical work and working with your hands? We will put you through an internal training program here at our Eden Prairie, MN Global Headquarters, to join our Core Technician team! The Core Technician I is responsible for various hearing aid line positions to ensure proper assembly of custom-made hearing aid products. This position is for a second shift position (Monday - Thursday 3:00 PM - 12:30 AM and Fridays 3:00 PM - 7:00 PM)
Responsibilities
Planning: Prepare the shell and plate for wiring while ensuring that all options will be placed correctly in the hearing aid.
Plan where options will fit on the faceplate, and where vent should be placed.
Drill vent and sound holes.
Inspect box for correct label and parts.
Casing: Verify sound and cosmetic quality of hearing aids
Listen to the hearing aids for sound quality and adjusts alleviate oscillation or feedback.
Check for any cosmetic defects, repair as necessary
Cut, Trim, Bevel and Buff hearing aid.
Cut off excess plastic, bevel, and buff aid to desired look.
Finaling: Ensure hearing aid final appearance is up to standard and ensure all options are added according to design specifications
Verify the functionality and quality of the hearing aid,
Add all Final options.
Wire: Wire aid from start to finish using correct components according to CQ.
Add options (i.e. pots, caps, switches, wireless, etc.) to plates according to Design and CQ.
Listen test aid to ensure aid and options are working properly.
Check drain and verify drain is within specs with CQ.
Verify correct components and wire correctly if aid is not working properly.
RTA: Operate the real time analyzer
Ensure the hearing aid is cosmetically correct.
Conduct a listen check on each aid.
Ensure the hearing aid is within ANSI specifications.
Hearing Aid Analyzing: Analyze Custom and Standard Hearing Aid Devices
Analyze Hearing Aids/Customer complaints using electronic equipment (multi-meter, drain meter, RTA)
Analyze Hearing Aids/Customer complaints using Inspire Software
Record component failures, Code complaint and actions, Order replacement parts
Record failures using the Pareto System and CQ Repair Analysis System
Record repair codes on order form
Order Replacement parts on order form
Communicate Quality issues
Communicate quality issue to PM-Quality-Technicians
Attend Departmental meetings and communicate issues with components and procedures
Communicate Information to Tech Support
Complete Repair Analysis Worksheets
Act as back-up on other team positions as needed.
Flex into other positions when needed.
Requirements
Ability to read and comprehend information on standard work instructions
Certification is reached once employee reaches Certifications Standards of job knowledge, quality measures, and output based on each job function.
Experience
Previous technician work helpful
Knowledge / Technical Requirements (List programs, technologies, knowledge required to perform essential job responsibilities)
Knowledge of parts of ear and/or hearing aids is required.
Knowledge of Starkey’s computer systems required.
Competencies, Skills & Abilities
Excellent attention to Details required
Strong organizational skills desired
Strong communication skills desired.
Good hand-eye coordination required.
Good manual dexterity required.
Good hearing to test sound of aid desired
Please apply online at www.starkeycareers.com