Advocate - FT Evenings
Haven Housing, located in North Minneapolis, offers emergency shelter and supportive housing for women and families. The mission of Haven Housing is to provide women in crisis or transition with a stable environment and the opportunity to explore options for their future. Haven Housing is currently seeking an Advocate to join our dynamic team.
Position Summary
The Advocate serves on a team that works on behalf of shelter guests, ensures the safety of the shelter residents and the facilities, and supports client needs. We are seeking an Advocate to work Full Time Evenings, with hours between 2 pm and 10pm. All staff work one shift per weekend.
Essential Duties:
Provide client and building customer service to include answering phones and doors, responding to immediate resident concerns, and monitoring and documenting resident medications
Assist residents to include problem solving, conflict resolution, crisis intervention, enforcing house guidelines, using a trauma-informed lens
Log resident contact and communicate changes effectively
Ensure facility safety and complete incident reports as necessary
Attend monthly meetings with Advocate Supervisor
Requirements:
A combination of education and experience in Social Services to equal one or more years.
Preferred Qualifications:
Experience working with women of diverse racial and socioeconomic backgrounds in homeless or housing setting
Proficiency in Google Suite and Microsoft Office
Skills:
Ability to communicate with a wide range of stakeholders, written and verbally
Good judgment and decision making skills
Service orientation with a willingness to help others and meet the needs of clients and staff
Ability to attend to multiple tasks while meeting deadlines
Computer proficiency to include online communications, payroll software, and other digital platforms
Physical Environment:
Work in sober, supportive housing serving women
Represent Haven Housing at community events in North Minneapolis on occasion.
Excellent Employee Benefits including
Medical (85% paid for employee), fully paid employee dental, and paid basic life insurance
401k Retirement with employer contribution and match
10 days Float/Holiday pay year
4 weeks paid time off to start
Salary: $18.00 to $20.00 per hour, ($37,440-41,600 per year), depending on qualifications
Job Type: Non-Exempt (eligible for overtime pay). Benefit eligible.
Haven Housing is a Second Chance Employer that will accept candidates with non-violent felony and misdemeanor records. Please contact hr@havenhousing.org for additional information.
Haven Housing is an Equal Employment Opportunity/Affirmative Action employer.
We celebrate diversity and do not discriminate based on race, religion, color, national origin, gender identity, sexual orientation, age, veteran status, disability status,
or any other characteristics protected by law.
https://www.havenhousing.org/employment