Case Management Assistant
Salary
$44,798.65 - $64,757.87 Annually
Job Number
24CAO050TF134
Closing Date
11/13/2024 11:59 PM Central
Description
The Hennepin County Attorney's Office is seeking to fill multiple Case Management Assistant positions to support Hennepin County residents and work in a vibrant and diverse environment. As a Case Management Assistant, you will help witnesses to crimes find access to resources and partner with and refer clients to external services when necessary.Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program. Location and hours:
These positions are hybrid and will be performed both on-site at Hennepin County Government Center located at 300 South 6th Street, Minneapolis, MN 55487 and remote as job duties require. Work hours will be Monday through Friday, any time between the hours of 7:30 a.m. to 7:30 p.m. While these positions are designated as hybrid, based on current requirements hires must reside in Minnesota or Wisconsin.
New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment. About these position types:These are full-time, benefit earning position.These positions are internally classified as Case Management Assistant.Click here to view the job classification specification.In these positions, you will:
Provide witness assistance and case management of witnesses to crimes perpetrated by juvenile and adult offenders.
Contact witnesses to provide information relating to their cases, including court dates, preparation for court appearances and testimony, and instructions as to the procedural steps of the court process.
Coordinate services with police and other criminal justice professionals to facilitate an effective court process.
Collect information on witnesses; maintain case files related to witness information; consult with attorneys regarding witness issues/concerns and availability. Document witness contacts, stand-by/appearance status, availability, and case outcomes.
Provide direct services to victims of non-domestic misdemeanor assault cases that include information, support, court escort, and disposition notification. Assist victims of low-level misdemeanor cases by providing their court notifications, information, resources, and referrals.
Need to have:
One of the following:
Two years or more of responsible, paid social service experience providing direct client service.
A two-year human services certificate.
Two years or more of college coursework in the behavioral sciences field.
Nice to have:
Experience:
Performing legal case management.
Handling highly confidential information.
Working one-on-one with clients in a public law office.
Interpersonal and organizational skills, accuracy, and attention to detail.
Advanced skill using Microsoft Office (Access, Excel, Outlook, PowerPoint, and Word).
Ability to work under pressure during periods of high-volume activity.
Establish and maintain rapport with staff, community resource providers, and other criminal justice professionals so that teamwork and collaboration are preserved.
Candidates with fluency in another language in addition to English are encouraged to apply. Bilingual candidates who pass a language assessment may qualify for additional bilingual pay and duties.
If you have any questions, please contact:
Tanisha Foster