The Behavioral Health division of Human Services and Public Health department is hiring a Policy, Planning and Analysis Area Manager. The position will represent Human Services and Behavioral Health in strategic, cross system initiatives, and innovation projects that involve multiple departments internally and external system partners. This position will direct their teams and work across the area to build the service continuum, program goals, financial models, and implementation plans to operationalize system changes. For current operations the role will lead efforts to monitor, evaluate, and engage in continuous quality improvement activities. The position will have direct supervision over teams that perform administrative and support work such as: project management, community engagement, strategic planning, policy analysis, training, and data analytics.
Behavioral Health is an innovative and growing service area within Hennepin County’s Human Services department. We provide a range of mental health and substance use services to residents including populations intersecting children, adults, and criminal justice. We have 230+ staff including social workers, psychologists, program managers, supervisors, planners, and others working collaboratively to meet our system goals of expanded access, upstream help, and person-centered services.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program.
Location and hours:
This position is hybrid and will be performed both remotely and on-site at various department buildings as job duties require. Work hours are flexible and will primarily be Monday through Friday, 8 a.m.– 5 p.m. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.
New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.
About the position type:This is a full-time, benefit earning position.
This position is internally classified as a Human Services and Public Health Area Manager.
Click here to view the job classification specification.
Note: You must include a resume as part of your application materials to be considered for the position.In this position you will:
Lead the development of new program goals, policies, objectives, funding models and policy implementation plans for new federal/state policy, countywide initiatives, and innovation projects.
Work with operational peers to analyze and translate how changes should be implemented to achieve results and lead continuous quality improvement efforts on current operations.
Develop, lead, and supervise direct reports/teams who will carry out project work.
Supervise strategic planning, program evaluation, and continuous quality improvement for existing operated and contracted programing.
Build relationships with internal/external stakeholders at the legislative level, policy strategy, and innovation projects for Behavioral Health including Commissioners, department directors, Law Safety & Justice line of business, Department of Human Services, Governor’s office, intergovernmental affairs, foundations, health plans, and county associations.
Resolve complex, high-level systems issues; work with department directors, community stakeholders, and legislators to develop solutions that will result in the best possible outcomes for residents.
Need to have:
One of the following:
Eight years or more of supervisory experience in an area related to the position, at least two years at the program level or equivalent.
Bachelor's degree in behavioral/social science, business administration, nursing, public administration, public health, criminal justice, or related field, and four years or more of supervisory experience in an area related to the position, at least two years at the program level or equivalent.
Master's degree or higher in one of the above fields and three years or more of supervisory experience in an area related to the position, at least one year at the program level or equivalent.
Nice to have:
Working in a behavioral health area.
Managing projects that demonstrate strong leadership skills, personal initiative, and effective decision making with resulting outcomes that are in line withstrategic objectives.
Working in the legislative environment.
Leading and building projects that nurture collaborative and effective working relationships with a variety of customers and partners including employees, departments, other professionals, agencies, and the public.
Communicating, writing, and presenting complex information in large and small group settings.
Designing, developing, and/or leading strategies focused on advancing racial equity and reducing racial disparities.
Fostering effective working relationships with internal and external contacts at all levels of responsibility.
Leading system improvements and changes that result in improved and positive outcomes.
Using data-driven strategies to build new programs goals and policies.
Exercise interpersonal skills across all levels of the organization and across program service areas.
Foster an environment that recognizes and respects all people and provide culturally appropriate services.
Develop and build high performing teams.
Utilize critical thinking and creative problem-solving approaches while considering the interconnections and complexity of systems.
Be flexible and comfortable with change, complexity, and ambiguity, inspire and motivate others to work towards a shared vision.
Utilize a results-oriented philosophy in managing individual and team performance.
Engage in ongoing Behavioral Health diversity, equity, and inclusion efforts and contribute to the thought leadership of the area.
Knowledge of assessment, planning and service development for populations with substance use disorder, mental health, and complex conditions.