DescriptionThe Hennepin County Information Technology (IT) department is hiring an IT Hardware Asset Analyst II to join the IT Asset Management (ITAM) team. This position will support the team by performing physical inventory of IT assets in data centers and closets, tracking, and managing IT assets through their lifecycle to keep the inventory system of record up to date while protecting Hennepin County assets.Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit the employee referral program page.Location and hours: This position is located in downtown Minneapolis at the Hennepin County Government Center at 300 South 6th Street, Minneapolis, MN, 55415. Work hours are Monday through Friday, 8 a.m. - 4:30 p.m. with some flexibility in start and end times. After probation period, there may be an option to work a maximum of 2 days a week from home. About this position type:This is a full-time, benefit earning position.This position is internally classified as a level two within the Information Technology (IT) Analyst job classification series.Click here to view the job classification specification.At this time, employees may be eligible to receive an additional cash merit of up to $1,860.43 that can be earned annually based on performance.In this position, you will:
Obtain and review hardware service requests while gathering requirements for competitive bids, quotes, and proposals from vendors related to Employee equipment (Desktops and Laptops), nonstandard hardware, datacenter, and network equipment.
Lead the process of receiving and tagging of technical equipment.
Perform auditing and inventory of ITAM assets.
Ship defective equipment to vendor and arrange replacement.
Assist with updating and maintaining inventories for all equipment and supplies including location, asset tag number serial number make and model of equipment.
Create purchase requisitions for computer hardware, accessories, peripherals, and software assets as assigned.
Reconcile receipt of products through verifying receipt of items and comparing items received to items ordered; resolves shipments in error with suppliers, communicates with customer, and processes invoice for payment.
Establish and maintain vendor relationships per Hennepin County procurement rules.
Coordinate with selected vendors on supply and delivery of purchased items.
Need to have:
One of the following:
Four years or more of experience in information technology.
Associate's/vocational/technical degree in computer science, management information systems (MIS), information technology or an approved information technology field related to the position and two years or more of IT experience.
Completion of five college/vocational technical technology courses and two years or more of IT experience.
Completion of approved IT Hennepin County internship and two years or more of IT experience.
Bachelor's degree in computer science, management information systems (MIS), information technology or an approved information technology field related to the position.
Certification or ability to become certified in ITIL Foundations within 6 months of hire.
With network topologies and equipment that support them.
Utilizing service management tools.
Utilizing asset management tools.
With hardware asset inventory and technical stockroom management.
Using Excel Spreadsheets.
About the department: Technology is the foundation of our work – and the work of every county employee. The Information Technology department is here to help our employees work smarter, faster and better. It is made up of 9 divisions: Business Solutions, Service Management Office, Architecture, Central Services Administration & Imaging Operations, Enterprise Development, IT Finance & Support Services, Operations, IT Strategic Alignment, and IT Security. About Hennepin County:Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (select Guest). Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.Your future. Made here.IT Hardware Asset Analyst II | Job Details tab | Career Pages (governmentjobs.com)