I have a couple It Project Coordinator openings (1+ year contract) that are local to the Mpls-St Paul area. This is a Hybrid role (Occasionally in office).
This is a junior role (1-4 years experience). If you or anyone in your network is interested let me know!
Provide technical support for software, hardware or combination installations from HQ to remote location store sites. Provide a central point of contact for store personnel or onsite technician. Install, monitor and troubleshoot the installation. Document installation as required. Utilize issue escalation as defined by Tech protocol. Takes work direction from Engineering team. Provides phone support to store installer or store personnel. Provides remote technical troubleshooting and problem resolution. Ability to verbalize/document issues for escalation to third level support. Documents necessary data as defined for the project in provided database. Is punctual and reliable. Experience : - Experience with technology infrastructure, technology hardware installation and deployment support. - Skills could include project coordination in technology or lighter experience with construction or property project. - Full IT PMP-type skills are not required, but communication skills are vital. - Smartsheet experience preferred Communication: - Communicate and coordinate with Stores, Vendors and Target partner teams using tools like email, Slack, Yammer, voice Project Tracking: - Track project updates and issues and report progress to stakeholders using tools like Excel spreadsheets, Smartsheets, and other reporting tools. ServiceNow - Monitor change requests and incidents for technology implementations.