Salary
$44,798.65 - $63,060.42 Annually
Job Number
24DOCCR539MKX004
Closing Date
2/13/2024 11:59 PM Central
Description
The Department of Community Corrections and Rehabilitation (DOCCR) is seeking an individual with customer service skills, attention to detail, and focus on accuracy to support clients in the Community Productive Day unit. The Community Productive Day (COM PD) program provides participants with the skills and training needed to secure meaningful employment and a livable wage that supports them, their families, and their communities. The program helps motivate participants to develop basic life and work skills through training and education and by eliminating barriers that could negatively impact job retention. This position will be providing overall administrative support including interacting with clients who participate in the Community Productive Day program.Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program. Candidates in the Office Specialist, Principal job classification are encouraged to apply to be considered for lateral transfer. Location and hours:This position is hybrid and will be performed both on-site at 3000 North Second Street, Minneapolis, MN 55411 and remote as job duties allow. Work hours will typically be Monday through Friday, 8 a.m. – 4:30 p.m. with flexibility. While this position is designated as hybrid, based on current requirements hires must reside in Minnesota or Wisconsin. New employees who are hired into remote or hybrid positions between January 2, 2022, to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.About the position type:This is a full-time, benefit earning position. This position is internally classified as an Office Specialist, Principal.Click here to view the job classification specification. In this position, you will:
· Assist clients in person with filling out forms; verify information on forms and other documents for completeness and accuracy prior to processing.
· Track, enter, adjust program participant hours in APEX payroll system.
· Track, enter, adjust participant hours in Labor Compliance and Certified Payroll (LCP) Tracker system.
· Work with Hennepin County SNAP E&T staff to ensure eligible participants are enrolled and submitting necessary documentation.
· Process and verify complex information on forms and documents.
· Write, prepare and proofread specialized correspondence, lists, reports and other standard office documents, develop forms and/or assist with revision.
Need to have:One of the following:
· Three or more years of office clerical experience.
· 30 months or more of office clerical experience and completion of the Office Specialist Pathway Training program.
· A combination of office clerical experience and post high school education, totaling 3 years or more (3 semester credits = 1 month).
Nice to have:
· Experience working with confidential information.
· Comprehensive knowledge of Microsoft Office programs, specifically Word and Excel, and tracking/managing inventories and/or financial transactions.
· Excellent customer service skills with the ability to conduct oneself professionally and handle sensitive/difficult issues in a tactful manner, particularly issues of a confidential nature.
· Ability to:
o Multi-task while recognizing priorities and meeting established deadlines.
o Establish and maintain rapport with the public and staff, and to work harmoniously in a team environment.
o Interact with individuals from social, economic and culturally diverse backgrounds.
o Express ideas in written and verbal communications.
Invitations to interview will be based upon an assessment of education and experience.Final candidates may be required to complete a criminal background check.
If you have any questions, please contact:
Talent Acquisition Division
Hennepin County Human Resources Department
612-348-7855