The Operations Business Information Office in County Administration is seeking a Senior IT Systems Engineer. This technical position requires advanced knowledge and leadership in system infrastructure design and architecture, ensuring technical capacity for service delivery to internal business partners. The person in this role will translate and apply long-term planning and design into system implementations, evaluate current systems, lead large-scale system projects, and seek opportunities for continuous improvements in the systems. A successful candidate will demonstrate the ability to develop and maintain working relationships with diverse co-workers, vendors, and customers.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visitemployee referral program.
Location and hours:
This position is hybrid and will be performed both onsite at various county buildings and remote as job duties require. The primary office will be located at 701 Fourth Avenue South, Suite 650, Minneapolis, MN 55415. Work hours will be Monday through Friday, 8 a.m. - 4:30 p.m., along with after hours on call support. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.About the position type:This is a full-time, benefit earning position.This position is internally classified as a Senior IT Engineer - IT Infrastructure Engineer.Clickhere to view the job classification specification.At this time, employees may be eligible to receive an additional cash merit of up to $2,730.84that can be earned annually based on performance.
In this position, you will:
· Lead technical work in the analysis, planning, design, redesign, architectural, programming, and maintenance of facility services business systems.
· Effectively communicate and influence stakeholders in the adoption of technology changes.
· Persuade and engage audiences to embrace technological advancements.
· Partner with business to understand the ongoing challenges and revisit the infrastructure regularly to ensure proper business alignment.
· Act as the subject matter expert for facility services systems, software, hardware, and connectivity options.
o Translate IT architecture user requirements into specified solutions for complex systems.
o Participate and lead technology rollouts, transformations, and upgrade projects.
o Collaborate on RFIs/RFPs while serving as the main technical point of contact.
o Provide expertise to solve complex technology problems.
o Provide guidance and expertise to other members in the team.
o Review existing infrastructure deployments and take action/recommend actions to increase overall performance, stability and security.
o Perform root cause analysis to quickly recover from service interruptions and to prevent recurring problems in the environment.
· Collaborate with Facility Maintenance Operations Engineers, Professional Engineers, Electricians, IT Enterprise, Network Architecture, and IT Security Operations teams to recommend and develop customer solutions; lead proof of concept projects.
· Lead conversations about industry trends and emerging changes to the facility services environment, making recommendations and planning to deal with changes.
· Coach and mentor other IT engineers and administrators.
Need to have:
· One of the following:
o Eight or more years of information technology experience.
o Associate/vocational/technical degree in computer science, engineering, or a related information technology field and six or more years of information technology experience.
o Bachelor's degree or higher in computer science, management information systems, data engineering, business intelligence, data analytics, or a related information technology field and four or more years of information technology experience.
· Current certification in a leading professional level certification area (e.g., Microsoft, Cisco, CompTIA, Infoblox Core DDI, etc.).
Nice to have:
o Administering enterprise-wide facility services applications, systems, storage, and hyperconverged infrastructure.
o Managing building automation technologies e.g., Routers, BACNet/IP communication controllers, bridges, hubs, sensors, switches, converters, panels, etc.
o With maintenance, configuration, and reliable operation of computer systems, databases, network equipment, servers, and virtualization environments.
About the department: Hennepin County Administration leads the Hennepin County organization in carrying out the policies of the Hennepin County Board of Commissioners. The Operations Business Information Office serves our customers through strong partnerships, advocacy, business competency and technical expertise. Our mission is to be a strategic technical liaison, bridging our customers' business objectives with the County's technology mission.About Hennepin County:Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile. Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at bridge.hennepin.us/eligibility (select Guest). Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community. Your future. Made here.This position may have access to systems or other documentation that may contain HIPAA data.
Applications will be referred to the hiring supervisor on an ongoing basis until the position is filled. Final candidates will be required to complete a background check.