Hennepin County's Public Health Clinical Services division is seeking remote Senior Social Workers - Crisis Therapists. These positions have the opportunity to make a difference in diverse communities, enhance your clinical skills in a fast-paced team environment, and be part of a department with the mission to strengthen communities by improving the health of individuals and families.
Cope is a 24/7 mobile crisis program that provides crisis services in Hennepin County. Community members call Cope when they, or loved ones, are having a difficult time managing a crisis and/or are seeking community supports. As a team member, you will make decisions about an individual's safety in real time while assessing their strengths. Instead of managing a caseload, you will be providing clients with reassurance in times of crisis, determining their needs and resources, and safety planning.You will alsoprovide phone support and gather information to initiate referrals, determine next steps according to team protocols for afterhours Adult Protection. It takes passion and a willingness to work with people in crisis.
Location and hours:
These positions are remote. Remote workers may be required to come on-site an average of 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable. Based on business needs of this position, hires must live in or relocate to Minnesota. Reliable and secure internet is required. Some shifts will require work on overnights, weekends, and/or holidays. The shifts are as follows:
Friday – Monday 8 a.m. – 6:30 p.m.
Friday – Monday 2 p.m. - 12:30 a.m.
Friday – Monday 10 p.m. - 8:30 a.m.
A shift differential of $1.00 per hour will be paid for nights and weekends.
In these positions, you will:
Conduct initial mental health screening of adults, children, and adolescents in crisis via phone to determine client needs.
Complete mental status examinations, determine appropriate provisional diagnoses, and develop short-term treatment goals and intervention plans based on the individual's identified needs.
Manage adult protection reports.
Complete documentation in electronic medical record according to statute.
Work effectively in multidisciplinary teams.
Collaborate and consult with other mental health professionals, case managers, and family members with the appropriate authorization.
Need to have:
One of the following:
Licensed as a Graduate Social Worker by the Minnesota Board of Social Work.
Bachelor's degree in social work, psychology, sociology, or human services, and at least 18 semester (27 quarter) credits of graduate work in the above areas, and three years or more of full-time supervised experience as a social worker.
Master's degree or higher in social work or closely related field with course work emphasis in areas such as social work methods, human growth and behavior, and principles or social welfare.
A valid driver's license and access to reliable transportation for travel throughout Hennepin County.
Nice to have:
Current Licensed Graduate Social Worker (LGSW), Licensed Associate Marriage and Family Therapist (LAMFT), Licensed Professional Counselor (LPC) and working towards becoming clinically licensed as a Licensed Independent Clinical Social Worker (LICSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC).
Providing therapy or crisis services to adults, adolescents, and children.
Handling mental health crisis, including risk assessment, diagnosis, and treatment of clients in crisis.
Working with electronic medical records.
Working in a call center.
County and community resources.
Cultural differences in beliefs and practices relating to mental health, treatment, family structure, and dynamics.
Function well in unpredictable and challenging situations calling for sensitivity, flexibility, resourcefulness, and independent judgment.
Effectively interact with people from diverse backgrounds and/or historically underserved populations; bilingual skills preferred.
Work well in a group setting.
Strong therapeutic intervention skills.
Analyze and resolve issues with computer operation and applications.
Communicate with callers in a positive, calm, and professional manner.
Demonstrate strong listening, de-escalation, and engagement skills.
Communicate promptly and clearly with team members, supervisors, and agencies.
Participate in and promote a respectful workplace culture.
Utilize excellent verbal and written communication skills.