The Strategy, Planning and Evaluation (SPE) team in the Department of Community Corrections and Rehabilitation (DOCCR) is seeking a Technical Assistance & Program Evaluation Analyst to lead program evaluation-related consultation, design, and implementation efforts. This position will be focused on partnering with contracted providers and DOCCR leaders to identify and track key performance measures that assess the outcomes and impacts of contracted providers’ community-based interventions. The Analyst will also be responsible for carrying out a small number of strategic program evaluation efforts each year according to departmental needs or priorities to deepen the department’s understanding of contracted providers’ programs. DOCCR has a desire and an obligation to ensure that the services provided to our clients are effective. Additionally, DOCCR’s contracted providers have an obligation to understand whether the services and interventions they provide are having the intended impact on those served and the community. DOCCR’s support of our partners’ efforts to evaluate their impacts is particularly relevant for smaller, grassroots community providers whose funding infrastructure, staffing, and/or experience are potentially challenged by evaluation design and implementation activities. The SPE team provides strategic and operational support to the department and applies their knowledge, skills, and abilities to actively reduce disparities and bring forth positive change within the internal operations of the County’s Law, Safety, and Justice Line of Business and to clients and the community.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visitemployee referral program.
Effective January 1, 2023, there will be a salary increase of 2.5% to the minimum and maximum of the rangeLocation and hours: This position is hybrid and will be performed both on-site, at various DOCCR sites and community-based locations, including the at the 701 Building in downtown Minneapolis (701 South 4th Avenue, Minneapolis, MN 55415), and remote as job duties require. Typical work hours will be 8 a.m. to 4:30 p.m., though DOCCR has a flexible work environment that allows the opportunity to adjust when, where, and how a person will work in order to better meet business, client, customer, and individual needs.
While this position is designated as hybrid, based on current requirements hires must reside in Minnesota or Wisconsin. New employees who are hired into remote or hybrid positions between January 2, 2022, to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment. About this position type: This is a full-time, benefit earning position. This position is internally classified as a Planning Analyst, Principal. Click here to view the job classification specification.In this position, you will:
· Provide technical assistance to community providers to support DOCCR’S ability to measure and understand providers’ programmatic performance, including:
o Assist potential community providers in understanding the program evaluation and data reporting requirements of RFPs.
o Partner with providers as needed, including engaging in in-person or remote meetings, to help them define their program, goals and objectives, needs, activities, expected outcomes, and a plan for how to measure program outcomes, ensuring they align with DOCCR priorities.
o Provide technical assistance to contracted providers in collecting, tracking, and reporting data per the contract.
o Provide support to contracted providers as they update their programs’ activities and performance tracking.
· Provide technical assistance to DOCCR leaders to support a strong approach to measuring and understanding providers’ programmatic performance, including the following:
o Participate in the department’s request for proposals (RFP) development process to ensure that RFPs incorporate a strong and clearly articulated program evaluation lens, including expectations around data tracking and reporting.
o Collaborate with divisions across DOCCR as they work to embed performance measurement expectations into all contracts/contracted services.
o Collaborate with divisions across DOCCR as they gather quarterly outcome information from providers.
o Create an annual report compiling, analyzing, and highlighting key themes from contracted providers’ quarterly performance reporting to DOCCR.
· Design and implement a program evaluation of 1-2 contracted provider programs per year in collaboration with data analysis expertise provided by DOCCR’s Business Intelligence Team.
Need to have:
· One of the following:
o Bachelor's degree in any field and a minimum of two courses in research methods, analysis, statistics, project management, planning or evaluation and four years or more of relevant planning analyst experience.
o Bachelor's degree in business administration, public administration, research methods, statistics, behavioral/social science, public health, computer science/MIS, management science, urban/city planning, or a field appropriate to the area of specialization, and three years or more of relevant planning analyst experience.
o Master's degree in business administration, public administration, research methods, statistics, behavioral/social science, public health, computer science/MIS, management science, urban/city planning, or a field appropriate to the area of specialization, and two years or more of relevant planning analyst experience.
o Ph.D. degree in business administration, public administration, research methods, statistics, behavioral/social science, public health, computer science/MIS, management science, urban/city planning, or a field appropriate to the area of specialization.
Nice to have:
o Designing and implementing program evaluation efforts using qualitative and quantitative methods.
o Creating program logic models.
o Providing technical assistance to managers to build capacity around program evaluation
o Engaging with community partners to ensure services are being delivered to clients.
o Developing new programs and services.
o Leading process improvement and service redesign efforts.
o Managing multiple projects and delivering projects per project charter/definition.
o Managing projects in a large, complex organization.
o Partnering with managers to identify and address change management-related needs for contracted partners.
o Working closely with stakeholders and subject matter experts to ensure successful project completion.
o Working with community partners to meet the needs of clients.
o Working with diverse groups of customers.
· Familiarity with criminal justice system processes and evidence-based practices.
· Strong verbal and written communication, including the ability to tailor messages to different audiences.
· Ability to provide descriptive analysis for program evaluations and/or contract outcomes.
· Skilled in using Microsoft Office products, including Word, Excel, PowerPoint, SharePoint, and Visio.
About the department:The Department of Community Corrections and Rehabilitation works to enhance community safety, promote community restoration, and reduce the risk of re-offense. Department staff and volunteers serve Hennepin County at more than 20 service locations ranging from correctional facilities to probation reporting offices and occupational training centers, delivering sustainable correctional services to more than 26,000 adult and juvenile clients. It is the largest community corrections organization in Minnesota. Learn more at www.hennepin.us/corrections.About Hennepin County: Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile. Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Guest). Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community. Your future. Made here. This posting may be used to fill current and future vacancies. Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a drug test and/or background check.If you have any questions, please contact: Brooke HaafBrooke.Haaf@hennepin.us