The Behavioral Health area of Health and Human Services is seeking a Program Manager to lead the efforts of supporting a youth justice behavioral health initiative. The scope of the manager’s responsibilities involve advancing the strategic priority of creating a Youth Justice Behavioral Health Initiative through the development, implementation, and management of culturally responsive services for youth and families involved in the justice system. It will also support existing teams that provide behavioral health services for transition age young adults. This person will lead program evaluation efforts and utilize data for continuous improvement efforts. They will coordinate the engagement of parents, youth, providers, and other significant internal and external stakeholders utilizing a system of care framework and continuous improvement efforts.
Behavioral Health is an innovative and growing service area within Hennepin County’s Human Services department. We provide a range of mental health and substance use services to residents including populations intersecting children, adults, and criminal justice. We have 230+ staff including social workers, psychologists, program managers, supervisors, planners, and others working collaboratively to meet our system goals of expanded access, upstream help, and person-centered services.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program.
Location and hours:This position is hybrid and will be performed both remotely and on-site at various department buildings as job duties require. Work hours are flexible and will primarily be Monday through Friday, between 8 a.m. – 6 p.m. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.
New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.
About the position type:This position is a full-time, benefit earning position.This position is internally classified as a Human Services and Public Health Program Manager. Click here to view the job classification specification. Note: You must attach a resume as part of your application materials to be considered for this position. In this position, you will:
· Manage and continue to develop all aspects and phased implementation of the Youth Justice Behavioral Health Initiative, including leading and drawing from community engagement, program design, implementation, iteration, and growth and managing program staff.
· Manage the Transition Age Young Adult team and support the expansion of the team and services.
· Develop and coordinate program evaluation and continuous quality improvement efforts related to the programs, contracts, and services within scope of responsibility.
· Develop budgets and allocate resources to ensure revenue maximization, disparity reduction, and fiscal responsibility.
· Lead staff through transformational and cultural shifts required to implement service delivery changes to reduce residential and restrictive involvement and disparities for residents.
· Guide program-wide integration of best practices such as adoption of the racial equity impact tool, continuous quality improvement, monitoring outcomes by race for all programs, data-based decision making, and systems of care and person-centered practices.
· Ensure program initiatives align with department priorities and vision; collaborate with enterprise-wide leadership to strengthen contracting, disparity reduction, data analytics, continuous quality improvement, and community engagement practices to deliver the highest public value to residents.
· Select, train, coach, and evaluate supervisors to elevate their skillsets and track progress toward measurable goals to enhance skills and abilities to build Behavioral Health into a stronger service array for our residents.
Need to have:One of the following:
· Seven years or more of supervisory experience in an area related to the position.
· A bachelor's degree in behavioral/social science, business administration, criminal justice, public administration, public health, social work, and/or a related field and three years or more of supervisory experience in an area related to the position.
· A master's degree or higher in one of the above fields and two years or more of supervisory experience in an area related to the position.
Nice to have:
o Collecting and analyzing data to develop, achieve, and evaluate program goals.
o Leading continuous improvement processes.
o Using software and databases to pull and present data, including Excel, SSIS, PowerPoint, and Power BI.
o Carrying out change management to ensure adoption of new processes in service of stronger business practices.
o Creating and presenting complex information in large and small group settings in plain language.
o Leading committees, projects, and/or teams about reform and organizational change.
o Knowledge of and ability to successfully apply diversity, equity, and inclusion best practices in efforts to reduce racial inequities and racial disparities.
· Knowledge of:
o Evidenced based and promising practices in behavioral health and juvenile justice.
o Causes of disparities due to structural barriers and mechanisms
· Ability to:
o Learn to understand and anticipate the barriers to similar initiatives.
o Plan and direct the work of others; develop effective interpersonal relationships.
o Communicate clearly both verbally and in writing.
o Motivate, coach, and supervise direct reports.
o Develop programs and procedures; design and implement administrative methods and techniques.
o Identify and create responses to eliminate disparities at various decision points.
o Collaborate effectively with diverse served individuals, communities, and stakeholders.
o Effectively manage conflict.
About the department:
Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve, and our communities are connected. By helping one, we help the other.
About Hennepin County:Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile. Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more atThe Bridge (log in as Guest). Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community. Your future. Made here.This posting may be used to fill current and future vacancies.This position may have access to systems or other documentation that contains HIPAA data. Invitations to interview will be based upon an assessment of education and experience.Final candidates may be required to complete a drug test and/or background check.