The Human Services and Public Health department is seeking a Human Services Program Manager in the ICWA (Indian Child Welfare Act) division of Children and Family Services area. This Human Services Program Manager will provide oversight and leadership to the ICWA (Indian Child Welfare Act) program in Child Protection. The preferred candidate will be able to effectively manage and provide leadership to social workers and supervisors and successfully work in a team environment with other managers and possess the ability to facilitate and reach consensus agreements. The position will manage an area that is specifically focused on providing services to ICWA eligible families and children and will require someone who values strong collaboration with family and kin and possess the ability to build and maintain strong connections within the Native Indian community.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visitEmployee referral program. Location and hours: This position is remote. Remote workers may be required to come on-site an average of 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable. Work hours are primarily days, Monday through Friday from 8 a.m. - 4:30 p.m. No weekend, evening, or holiday shifts required. While this position is designated as remote, based on current requirements hires must reside in Minnesota or Wisconsin. New employees who are hired into remote or hybrid positions between January 2, 2022, to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.About the position type: This position is a full-time, benefit earning position. This position is internally classified as a Human Services and Public Health Program Manager. Click here to view the job classification specification.Note: You must attach a resume with your application materials to be considered for this position. In this position, you will:
· Plan, organize, direct, and evaluate the overall operation of the ICWA program area and determine service needs, program improvements, develops resources and develops strategies to address identified needs.
· Establish standards for quality of work, select staff, and evaluate employee performance.
· Provide assistance to unit supervisors in resolving employee discipline and other supervisory issues.
· Supervise the preparation of periodic reports and caseload program or service analyses.
· Cooperate and collaborate with other departments and programs, public and private agencies, community groups, and other organizations.
Need to have: One of the following:
· Seven years or more of supervisory experience in an area related to the position.
· A bachelor's degree in business administration, public administration, healthcare administration, behavioral/social science, public health, and/or a related field and three years or more of supervisory experience in an area related to the position.
· A master's degree or higher in one of the above fields and two years or more of supervisory experience in an area related to the position.
Nice to have:
o Working with Native Nations and working directly with children and families.
o Establishing and maintaining working relationships and using a collaborative approach to problem solving.
o Managing and directing work and staff, including demonstrated ability to inspire and motivate others to work toward a shared vision and lead staff through transformational and cultural shifts.
o Promoting racial equity and addressing disparities within programs and services.
o Managing large scale operations and programs with oversight from state and federal agencies.
o Negotiating with tribal elders or representatives and working within tribal government.
o Using working knowledge of ICWA, MIFPA (Minnesota Indian Family Preservation Act), and Tribal/state agreements as part of day-to-day decision making and intergovernmental relationships.
About the department: Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected. By helping one, we help the other. About Hennepin County: Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile. Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge. (log in as Guest) Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community. Your future. Made here. This position may have access to systems or other documentation that contains HIPAA data. Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a background check.If you have any questions, please contact: Abbie HuguninAbbie.Hugunin@hennepin.us