Salary $82,477.17 - $123,715.75 AnnuallyLocation Hennepin CountyJob TypeFull-timeRemote EmploymentRemote OnlyDepartmentHuman Services and Public HealthJob Number23HSPH834AH004
Closing3/27/2023 11:59 PM Central
DescriptionThe Long Term Services and Supports (LTSS) area of Human Services and Public Health is hiring 3 Program Managers. One program manager to lead case management, one to lead initial assessments, and one to lead annual assessments. LTSS provides initial and annual MnCHOICES assessments, ongoing case management for older adults and persons with disabilities (including intellectual and developmental, physical, behavioral health, brain injuries, chronic complex medical, and other disabling chronic conditions), and licensing for adult foster care.These leadership positions will provide management and supervision of Community Based Nursing Supervisors and Social Work Unit Supervisors who lead teams of employees. These positions will work collaboratively with the LTSS leadership team to ensure program integrity, employee engagement, best practices in case management and assessments, reduction in disparities, and meeting identified outcomes. Additionally, it is expected these positions will work in partnership with other department leaders to ensure the county system is accessible and responsive to the persons we serve.
Case Management Program Manager: will share leadership of the case management area of LTSS, this position will have a focus on supports to individuals with intellectual and developmental disabilities including youth in out of home placement. This manager will collaborate with the other case management program manager to align case management practices across operated and contracted case managers when applicable. The individual selected will develop and monitor contracted services for people with intellectual and developmental disabilities delivered by community-based providers.
Initial Assessment Program Manager: will share leadership of the initial assessment area of LTSS to lead programs that work with all populations and programs. This manager will partner with other Initial Assessment Program Managers to align initial assessment practices for initial eligibility determination and providing equitable access to programs and services.
Annual Assessment Program Manager: will share leadership of the annual assessment area of LTSS to lead programs that work with all populations and programs. This manager will partner with Annual Assessment Program Managers to align re-assessment practices for waiver recipients when applicable, as well as collaborate with the LTSS Program Management team on processes and working agreements to best support the people we serve.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program. Location and hours:These positions are remote. Remote workers may be required to come on-site an average of 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable. Work hours are Monday through Friday typically between 8 a.m.- 4:30p.m with flexibility. There is potential for some afterhours meetings when necessary. While these positions are designated as remote, based on current requirements hires must reside in Minnesota or Wisconsin. New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment. About the positions' type:These positions are full-time, benefit earning positions.These positions are internally classified as a Human Services and Public Health Program Manager. Click here to view the job classification specification for the Human Services and Public Health Program Manager.In these positions, you will:
Plan, organize, evaluate, and direct the designated operations through shared decision making with LTSS leadership team.
Determine needs for improvements that will enhance program integrity and develop resources and plans to meet such needs and evaluate outcomes.
Manage the preparation of periodic reports of program performance, areas for improvement, and progress towards results.
Provide management and clinical input on best practices and develop and monitor contracted services with community-based providers.
Provide assistance to unit supervisors in evaluating employee performance, resolving employee discipline, and other supervisory issues.
Work collaboratively with LTSS leadership team members to provide back-up and/or assume administrative responsibility for service area operations when designated by the area manager.
Facilitate collaborative working relationships with other service areas to promote the most integrated and holistic service approaches for individuals and their families.
Cooperate and collaborate with the Minnesota Department of Human Services, other county departments, public and private agencies, advisory boards, community groups, and other organizations to improve program integrity and outcomes.
Participate in the preparation of budget proposals and monitor expenditures and revenues.
Analyze legislation, develop legislative proposals, and recommend changes in policy.
Need to have:One of the following:
Seven or more years of supervisory experience in an area related to the position.
Bachelor's degree in behavioral or social science, business administration, public administration, public health or a related field and three years or more of supervisory experience in an area related to the position.
Master's degree or higher one of the above fields and two years or more of supervisory experience in an area related to the position.
Nice to have:
Knowledge of assessment, support planning, and service development for older adults, and for populations with brain injury, mental health, complex medical, developmental, and physical disabilities.
Experience providing or supporting teams delivering case management services and/or conducting assessments.
Providing excellent communication skills and presenting complex information in large and small group settings.
Fostering effective working relationships with internal and external contacts at all levels of responsibility.
Working with Microsoft Office applications.
Providing project management that demonstrates strong leadership skills, personal initiative, and effective decision making with resulting outcomes that are in line with strategic objectives.
Demonstrate skills to effectively lead leaders.
Provide strong change management skills.
Engage and empower employees.
Foster an environment that recognizes and respects cultural, lifestyle, and socioeconomic differences.
Establish and carry out effective working relationships with employees, people receiving services, other professionals, agencies, and the public.
Demonstrate the manager competencies.
Provide a customer service orientation.
Commitment to racial equity.
About the department:Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected. By helping one, we help the other.About Hennepin County:Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge.Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.Your future. Made here.This posting may be used to fill current and future vacancies.