Salary $64,962.91 - $96,748.82 AnnuallyLocation RemoteJob TypeFull-timeDepartmentHuman Services and Public HealthJob Number23HSPH633TV067
Closing3/20/2023 11:59 PM Central
DescriptionThe Information Technology and Records Management (ITRM) area of the Human Services and Public Health (HSPH) department of Hennepin County is seeking an Information Technology (IT) Business Analyst I to join the business analyst team. This position will work with various scrum, kanban teams and business partners to gather business requirements. This position will work with our Intake and Triage team to research incoming work requests. The ITRM area supports, develops, and maintains IT solutions that augment technology provided by the State of Minnesota and the IT Department with a focus on application development. Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit the employee referral program page.Location and hours:This position is remote. Remote workers may be required to come on-site an average of 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable. Work hours will be Monday through Friday, between the hours of 8 a.m.- 4:30 p.m. While this position is designated as remote, based on current requirements hires must reside in Minnesota or Wisconsin. New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.About the position type:This is a full-time, benefit earning position.This position is internally classified as an IT Business Analyst I.Click here to view the job classification specification.At this time, employees may be eligible to receive an additional cash merit of up to $1974.82 that can be earned annually based on performance. In this position, you will:
Assist with preparation and facilitation of meetings, working sessions and presentations.
Consult with other business analysts to contribute to development and definition of business needs and opportunities for improvement.
Participate in requirements prioritization, business architecture, project planning, effort estimating, daily sprint reviews, planning meetings, agile scrum events, refining work prior to sprints, and other events related to solutions development.
Participate in translation of business requirements into detailed functional and technical specifications.
Assist with creating artifacts including business case, business requirement documentation, process modelling, data flows, workflows, impact analysis and gap analysis leveraging Hennepin County standards, procedures, and processes.
Participate in ongoing research and make technology recommendations for the team as we support department business areas.
Need to have:
One of the following:
Two or more years of technology experience.
Two-year college/vocational technical degree in a technology field or an approved IT certificate and one or more years of technology experience.
Completion of five or more college/vocational technology courses and one or more years of technology experience.
Completion of approved IT Hennepin County internship and one or more years of technology experience.
Bachelor's degree or higher in a technology field.
Nice to have:
Agile Scrum methodology, writing user stories, story mapping, and backlog refinement.
Facilitating, eliciting, and developing technical and business requirements with stakeholders.
Using Microsoft Office, Visio, Whiteboard, and SharePoint.
User Experience (UX) design and wireframes and wireframing tools.
Knowledge of business analysis discipline, Agile Framework.
Work collaboratively and effectively with business, customers, developers, quality analysts, security, operations, management, etc.
Communicate concisely and clearly on subject matters on all levels; work with limited direction and guidance; facilitate stakeholder communication; influence, negotiate and gain buy-in from others; resolve conflicts; discern when to escalate issues; provide and elicit feedback.
Critical thinking skills and the ability to analyze problems and troubleshoot.
About the department:Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for people we serve. The people we serve and our communities are connected. By helping one, we help the other.About Hennepin County:Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (select guest). Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.