Salary
$82,316.77 - $131,680.91 Annually
Job Type
Full-time
Job Number
24RSA631TV316
Opening Date
12/11/2024
Closing Date
12/24/2024 11:59 PM Central
Description
The Resident Services IT department is seeking an Information Technology (IT) Business Analyst III. This position will conduct research and analysis to provide solutions to business problems and help introduce and implement these solutions to businesses and their clients. This position will also create and lead the team, lead project progress, set deadlines, solve issues that arise, ensure stakeholder satisfaction, and evaluate project performance, including the performance of their team members.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program.
Location and hours:
This position is hybrid and will be performed both on-site at the Hennepin County Government Center, 300 South 6th Street, Minneapolis, MN 55487 and remote as job duties require. Work hours will be Monday through Friday, between 8 a.m. – 4:30 p.m., with flexibility. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.
New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.
About the position type:
This is a full-time, benefit earning position. This position is internally classified as an Information Technology (IT) Business Analyst III. Click here to view the job classification specification.
At this time, employees may be eligible to receive an additional cash merit of up to $2,633.61 that can be earned annually based on performance.
In this position, you will:
· Define, analyze, develop and document functional and technical specifications that support development and test and deploy applications and new technologies.
· Evaluate information technology needs and vendor applications using application development and structured analysis techniques. Support adoption of new tools and processes as they are implemented.
· Develop communication plans to meet project and stakeholder needs and report business analysis measurements; prepare written proposals and project objective documents according to assigned direction.
· Effectively communicate and present to technical and non-technical teams at all levels; service requests, priorities, and relevant project and solution information regarding business unit/department requests, projects, and initiatives based on predefined criteria.
· Mentor other IT Business Analysts, act as a lead on large projects, build metrics reports for decision making, and participate on planning for the division.
· Lead or manage projects, work teams on departmental projects in system analysis, design, planning development and implementation.
· Create and maintain project documentation, develop detailed work plans, schedules, project estimates, resource plans and status reports. Ensure project compliance with internal or relevant external policies and procedures.
· Establish and maintain working relationships with all IT factions, internal and external business partners to ensure quality partnerships in delivering IT services and solutions.
· Act as a liaison between departmental end-users, technical analysts, information technology analysts, and consultants.
· Coordinate and participate in development of processes within IT Services, existing and new solutions to ensure compliance and implement continuous improvement processes.
Need to have:
· One of the following:
o Five years or more of technology experience.
o Completion of an approved IT Hennepin County internship or completion of five or more college/vocational technology courses and two years or more of technology experience.
o Two-year college/vocational technical degree in a technology field or an approved IT certificate and two years or more of technology experience.
o Bachelor's degree in a technology field and two years or more of information technology experience.
o Master's degree or higher in information technology.
Nice to have:
· Experience:
o Working with agile methodologies including documenting requirements, designing, testing, and managing deployment phases, and helping a business use Agile principles.
o Leading and managing project artifacts and IT project teams in planning, analyzing, designing, organizing, implementing, and supporting solutions.
· Ability to:
o Communicate with technical and non-technical teams, collaborating with different functions of IT, gathering feedback, problem solving, and communicating concisely and clearly on subject matters on all levels.
o Establishing and maintaining effective working relationships and partnerships at all levels of the organization, working independently and with limited direction and guidance.
o Creatively problem solve when confronted with technical issues.
o Prioritize and plan work effectively.
If you have any questions, please contact:
Toufue Vue