Public Works Administration is seeking an IT Database Administrator with experience in Tier II/III support of IT business systems, smart technologies, SQL server, database administration and cloud solutions, and the ability to facilitate the relationship between technology and business processes that result in business-driven solutions. This position will be part of with the business line IT team and will work closely with other IT professionals and business users by providing technical database support of critical systems, application management, advance smart technologies, support system integrations, work in Azure solutions, ETL, and general IT support. Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program. Location and hours:This position is hybrid and will be performed both onsite at 1600 Prairie Dr., Medina, Minnesota 55340, and remote as duties require. Work hours are Monday through Friday, 8 a.m. - 4:30 p.m., and will require an after-hours on-call rotation for support of critical systems. While this position is designated as hybrid, based on current requirements hires must reside in Minnesota or Wisconsin. About the position type: This is a full-time, benefit earning position. This position is internally classified as an IT Administrator, Senior. Click here to view the job classification specification. New employees who are hired into remote or hybrid positions between January 2, 2022, to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment. At this time, employees may be eligible to receive an additional cash merit of up to $2,325.83 that can be earned annually based on performance.In this position, you will:
· Provide Tier II/III database support to ensure stability and consistent performance of Public Works systems (on-prem and vendor hosted systems).
· Troubleshoot technical issues and resolve problems related to application performance, database performance, and system configurations.
· Provide technical insight, expertise and guidance for system onboarding, testing, maintenance, issue resolution, and upgrades.
· Research, analyze, and advance key data-driven technologies.
· Communicate decisions, priorities, and relevant project and solution information to appropriate levels of staff; effectively communicate with technical and non-technical partners on service requests and other enterprise solutions.
Need to have:
· One of the following:
o Seven years or more of information technology experience.
o Associate's/vocational/technical degree in an information technology field and five years or more of experience in information technology.
o Bachelor's degree or higher in computer science/engineering, or a related information technology field and three years or more of IT administration or IT database administration experience.
o In a leading professional level IT certification area such as MCSA, MCSE, IBM, or CDMP.
o With administration of tiered applications including app, web, database and reporting layers.
o As a database administrator.
o With technical support of critical systems (on-prem, hybrid and vendor hosted).
o Performing SQL server administration and automation tasks.
o Advancing technology solutions in smart technologies, IoT, Azure solutions and connected systems.
o Working in tools such as Visual Studio, PowerShell, Power BI, an ITSM system and office productivity software like Microsoft Office 365.
· Knowledge of:
o IT best practices, IT support processes, agile methodologies/frameworks, organizational applications, technology integration, security concepts, virtual and cloud concepts, networking, and data continuity.
o Different database types and understanding of how to design, build and optimize databases, tables and queries for high performance/availability.
o SSRS (Reporting Services), SSIS (integration Services), T-SQL, Batch scripting, Crystal Reports, and Crystal Reports Server.
· Ability to:
o Provide end user technical support for systems and applications.
o Organize and plan work effectively; establish and maintain effective working relationships.
o Mentor other IT Professionals on IT best practices.
o Successfully work across organizational boundaries and work with and in diverse teams.
o Facilitate meetings and communicate effectively through written, virtual and in-person presentations.
· Strong organizational, analytical, and decision-making skills.
· Strong skills in writing documentation for both end-user instructional and technical audiences.
About the department: Public Works creates healthy and livable communities through economic development, environmental stewardship and advancement of a multimodal transportation network. About 450 employees work together on a wide range of programs and projects to achieve our mission.About Hennepin County: Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile. Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge. Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community. Your future. Made here. Invitations to interview will be based upon an assessment of education and experience. Final candidates will be required to complete a background check.If you have any questions, please contact: Tieasha HardyTieasha.Hardy@hennepin.us