The Resident Services IT (RS IT) division within the Resident Services (RS) line of business is seeking an Information Technology (IT) Project Manager III to lead the planning, monitoring, and management of technology projects for its business functions. This is a hands-on role, a combination of business systems analysis and project management. This position will be expected to work with limited supervision and will be accountable for assigned program and projects. It includes providing work direction, coaching, and mentoring to other project managers, facilitating, participating and/or leading initiatives as needed. This position will have responsibility for managing relationships and contracts with vendors, developing and managing project stakeholders, and working collaboratively at all levels of the organization.Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program.
Location and hours:This position is hybrid and will be performed both on-site at the Hennepin County Government Center, 300 South 6th Street, Minneapolis, MN 55487 and remote as job duties require. Work hours will be Monday through Friday, between 8 a.m. to 4:30 p.m., with flexibility. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.
New employees who are hired into hybrid positions between January 2, 2022, to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.About the position type:This is a full-time, benefit earning position.This position is internally classified as an Information Technology (IT) Project Manager III. Click here to view the job classification specification.
This position is eligible to receive an additional cash merit of up to $2710.03 that can be earned annually based on performance.In this position, you will:
· Manage and execute programs and projects:
o Serve as a single point of contact for RSIT leadership.
o Manage objectives, phases, deliverables, scope, risks, and changes.
o Work with project stakeholders to develop and communicate the project vision.
o Communicate effectively with customers to identify needs and evaluate alternative business solutions, ensuring timely generation, collection, dissemination, storage, and disposition of project information.
o Authorize project initiation and plan, define, verify, and control project scope.
· Manage day-to-day operational aspects of assigned programs/projects:
o Monitor, document, and report on project progress; provide appropriate status reports to stakeholders.
o Effectively apply methodology and enforce project quality standards; manage quality assurance and control project quality.
o Build project team environment that is conducive to meeting the team’s needs, remove project roadblocks, and escalate risks.
o Ensure compliance with internal or relevant external policies and procedures.
· Align business goals with software requirements, work with the business and business partners to determine software solutions, and create business and technical requirements for software implementation:
o Define, analyze, develop, and document functional and technical specifications that support development, testing and deployment of applications and new technologies.
o Evaluate information technology needs and vendor applications using application development and structured analysis techniques. Support adoption of new tools and processes as they are implemented.
· Take the lead role in proposing and implementing project methodology processes providing coaching and direction to other project managers.
o Coordinate and participate in development of processes within IT Services, existing and new solutions to ensure compliance and implement continuous improvement processes.
o Evaluate information technology needs and vendor applications.
Need to have:
· One of the following:
o Nine or more years of IT experience.
o Approved Hennepin County IT internship and seven or more years of IT experience.
o Completion of five college/vocational technology courses and seven or more years of IT experience.
o Associates degree in one of the below fields or an approved certification in an IT program or Project Management Professional (PMP) certification and seven or more years of experience managing technology projects.
o Bachelor's degree or higher in business administration, management information systems (MIS), or an approved related field and five or more years of experience managing technology projects.
o Soliciting and developing a stakeholder analysis, communication plan, and a business analysis for a project/program you have managed.
o Soliciting, developing, leading, and managing project artifacts and IT project teams in planning, analysis, design, organization, implementation and supporting solutions.
o Using project management tools and methodologies such as; Agile, Azure Dev Ops, SharePoint, Microsoft Project, Microsoft Suite, Microsoft Teams, Waterfall, and/or Work Breakdown.
o Managing large, complex, multi-year IT programs/projects affecting multiple departments in a large organization with status and control of each work activity from inception to completion.
o Managing technology programs using industry standard tools and methodologies.
o Utilizing project management tools for facilitation and tracking e.g., MS Project, Azure Dev Ops, SharePoint, Microsoft Suite, and/or MS Teams.
o Managing all phases of a project using various methodologies (e.g., Agile or Waterfall).
o Working with business and IT technical areas to make strategic and technical decisions.
· Effective writing skills needed to document project deliverables.
· Skill in presenting and facilitating at appropriate levels of the organization.
· Knowledge of IT systems and software development lifecycle (SDLC); systems development methodology; application development principles and process; basic knowledge of infrastructure and platforms.
· Ability to:
o Facilitate meetings using situational awareness, conflict resolution, continual improvement, empowerment, and transparency.
o Organize and plan work effectively and independently.
o Identify continuous improvement opportunities.
o Lead discussions with a diverse group of people and work collaboratively with stakeholders and project teams.
About the department:
Resident and Real Estate Services covers the foundational responsibilities of government: land surveying, land recording, property tax collection and distribution.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.
Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Guest).
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Note: Candidates invited to interview will be asked to provide a stakeholder analysis, communication plan, and a business analysis for a project/program you have managed as part of the interview part of the interview process.
Invitations to interview will be based upon an assessment of education and experience.Final candidates will be required to complete a background check.