Salary
$46,493.33 - $69,740.00 Annually
Location
Downtown Minneapolis
Job Type
Full-time
Job Number
24IT30103PC12
Department
Information Technology
Opening Date
02/14/2024
Closing Date
2/28/2024 11:59 PM Central
Description
The Hennepin County Information Technology (IT) department has an opening for an IT Support Analyst III to join the IT Central Services team. This position will support the hardware and software technology operation, manage network and server requirements for print and mail operations, and train multiple department personnel on the use of PlanetPress and other print technologies. Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program. Location and hours:This position is located at the Government Center at 300 Sixth Street South, Minneapolis, MN 55487. Work hours will be Monday through Friday, 8 a.m. to 4:30 p.m.About this position type:
This is a full-time, benefit earning position.
This position is internally classified as a level III Information Technology (IT) Support Analyst.Click here to view the job classification specification.At this time, employees may be eligible to receive an additional cash merit of up to $1,394.81 that can be earned annually based on performance. In this position, you will:
· Support software, network, and server requirements for PlanetPress and various other printing programs.
· Manage the integration of PlanetPress by supporting multiple lines of businesses.
· Support the manufacturing equipment needed to include large format printing and cutting; create workflows for processing requirements.
· Troubleshoot production problems and requests for departments and customers.
· Train county staff on the use and requirements of prepress software and processes.
· operate and train the use of printing and manufacturing equipment.
Need to have:
· One of the following:
o Five years of information technology experience.
o Completion of five college/vocational/technical information technology courses and three years of information technology experience.
o Completion of approved Hennepin County IT internship and three years of information technology experience.
o Two-year college/vocational/technical degree in a technology field or approved information technology certificate and three years of information technology experience.
o Bachelor's degree in information technology or a related information technology field and one year of information technology experience.
Nice to have:
· Experience working in manufacturing, printing, and mailing environments.
· Experience with software such as Adobe inDesign, Photoshop, PlanetPress, Xerox Makeready, and Fiery RIP.
About the department:Technology is the foundation of our work – and the work of every county employee. The Information Technology department is here to help our employees work smarter, faster and better. They are made up of 6 divisions: business solutions, enterprise architecture, enterprise development, finance and support services, operations, and special projects.About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile. Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (log in as Guest). Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community. Your future. Made here.This posting may be used to fill current and future vacancies.
Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a background check.
If you have any questions, please contact:
Pajoua Chang
Apply Here : IT Support Analyst III | Job Details tab | Career Pages (governmentjobs.com)