The Housing Stability Area of Hennepin County's Health and Human Services seeks an Office Specialist III to provide administrative and office support for the Homeless to Housing Program. This person will support service area and program meetings, case consultations, and other projects. They will complete complex administrative functions and tasks for programs and processes and they will communicate with internal and external partners and providers, as well with clients and the general public.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit theemployee referral program page.
Effective January 1, 2023, there will be a salary increase of 2.5% to the minimum and maximum of the salary range.
Location and hours:
This position is remote. Remote workers may be required to come on-site an average of 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable. Work hours will be Monday through Friday, between the hours of 8 a.m. to 4:30p.m. While this position is designated as remote, based on current requirements hires must reside in Minnesota or Wisconsin.
New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.
About the position type: This is a full-time, benefit-earning position. This position is internally classified as an Office Specialist III. Click here to view the job classification specification.In this position, you will:
· Create and maintain a housing resource database for staff.
· Provide administrative and logistical support for case consultations for projects and processes and service area meetings with both internal and external partners, and for the area’s hiring and interview processes. This support can include coordinating calendars, scheduling meetings, documenting formal meeting minutes, and maintaining related documents and databases.
· Manage information and data with Excel spreadsheets and related applications for area programs, processes, and initiatives; prepare this information to be ready for analysis and reporting.
· Assist the public by managing and monitoring service area’s e-mail and voice mail inboxes. This includes following up with preliminary and standard responses to people and coordinating with service area subject matter experts for any follow up and in-depth responses that may be needed.
· Reconcile purchases with accounting and maintain funding spreadsheet.
· Order move-in kits for newly housed clients and other purchasing needs within the program.
· Perform additional job functions as required.
Need to have:
· One of the following:
o Completion of two years or more of post-high school education.
o Utilizing Microsoft Office, NeoGov and database applications.
o Providing service in a culturally diverse area and communicating with a diverse group of residents and coworkers.
o Collecting and reporting data and maintaining it in electronic databases.
· Ability to:
o Recognize and respect cultural differences and provide culturally appropriate services.
o Interact with residents and staff with tact, discretion, and sensitivity.
o Communicate effectively including written, verbal, and active listening skills.
o Work in a team environment as well as independently with minimal direction.
o Manage multiple activities and prioritize workflow.
About the department: Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected. By helping one, we help the other. About Hennepin County: Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile. Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (select guest). Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community. Your future. Made here. This posting may be used to fill current and future vacancies. This position may have access to systems or other documentation that may contain HIPAA data. Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a background check.If you have questions, please contact:Talent Acquisition DivisionHennepin County Human Resources DepartmentHR.ServiceCenter@hennepin.us612-348-7855