Salary $56,202.05 - $89,198.70 Annually Location Minneapolis and surrounding suburbs Job Type Full-time Remote Employment Remote Only Department Human Services and Public Health Job Number 23HSPH843TV041 Closing 1/24/2023 11:59 PM Central
Description Hennepin County's Economic Supports (ES) is seeking two Senior Planning Analysts to join their team. These positions will perform project management, facilitation, research, and evaluate activities related to operational improvement and service development using automation tools and coding. These positions will engage all levels in ES in continuous quality improvement projects. These positions will be responsible for developing programs and supporting BlueZone scripts for ES, as well as their service delivery partners within Health and Human Services (HHS). This involves analyzing and documenting business processes through collaboration and consultation with staff, supervisors, and managers to provide direct service. In this position you will be supporting and educating staff, supervisors, managers, and partners on the use of the tools and employ continuous quality improvement principles to update and enhance the tools over time. You will partner with Minnesota Department of Human Services (DHS) staff and other county partners to ensure Hennepin is aligned with statewide approaches, and at times you will provide technical assistance to the state and other counties. Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit the employee referral program page. Location and hours:These positions are remote. Remote workers may be required to come on-site an average of 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable. Work hours are Monday through Friday, with flexible hours between 7:30 a.m. - 4:30 p.m. No weekend, overnight or holiday shifts are required. These positions require occasional travel to multiple county sites and provider locations throughout Hennepin County. While these positions are designated as remote, based on current requirements hires must reside in Minnesota or Wisconsin. New employees who are hired into remote or hybrid positions between January 2, 2022, to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment. About these position types:These are full-time, benefit-earning positions. These positions are internally classified as Planning Analyst, Senior Click here to view the job classification specification. In these positions, you will:
Develop scripts to run access data for critical management reporting, report trends, errors, and discovery of BlueZone-created data.
Maintain and enhance data and data analytics tools necessary for federal reporting for Hennepin County to stay within compliance on the SNAP program’s On Demand Waiver.
Run and maintain BlueZone scripts for department-wide processes.
Design and implement requirements for service delivery and process improvement within Health and Human Services.
Create usage statistics of BlueZone Scripts products in a SQL environment.
Coordinate with ES leadership and the Quality Improvement team to develop holistic and habilitative improvement processes.
Provide ongoing quality assurance and support to BlueZone functionality across ES through responding to questions from colleagues and collaboration with information technology staff.
Promote BlueZone Script Project news, updates, initiatives, and resources, including live or recorded demonstrations.
Represent Economic Support’s BlueZone Script Project in communication and collaborative initiatives with DHS and other counties, including providing technical and consulting support for counties regarding scripts; represent Hennepin County in regular DHS meetings.
Engage with new and existing BlueZone Script testers (operations staff):
Request and evaluate critical feedback.
Enhance or fix in process scripts based on feedback.
Microsoft Teams channel communications and support.
Champion Hennepin County’s core values, including racial equity, when representing the BlueZone Scripts Team in inner and interdepartmental committees, taskforces, and projects.
Need to have:
One of the following:
Bachelor's degree or higher in any field and a minimum of two courses in research methods, analysis, statistics, project management, planning or evaluation and 18 months of relevant planning analyst experience.
Bachelor's degree or higher in business administration, public administration, research methods, statistics, behavioral/social science, public health, computer science/MIS, management science, urban/city planning or a field appropriate to the area of specialization and one year or more of relevant planning analyst experience
Master's degree or higher in one of the fields listed above or a field appropriate to the area of specialization.
Nice to have:
Coding in VBScript or Python language or prior experience working on the BlueZone Scripts.
Analyzing and evaluating business workflow and processes requiring workflow design solutions to improve operational effectiveness.
Developing process improvement and work simplification procedures.
Digital service options and overall business supports needed to support digital options.
Project management, process analysis, research design, and statistical analysis.
Principles of planning and program evaluation/performance measurement.
With goals and objectives relating to the department's major functions.
Federal, state, and county laws, rules, and regulations.
Public Assistance program policies and procedures.
Determine research requirements and conduct research.
Prepare plans for project and program goals, implementation, and evaluation of results.
Analyze and evaluate operational effectiveness; collect, analyze, and interpret data; prepare statistical and project reports.
Manage effective working relationships within and outside the organization.
Facilitate group discussions; interpret policies and regulations.
Create and deliver presentations; effectively communicate verbally and in writing.
Provide work direction to staff.
About the department: Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected. By helping one, we help the other. About Hennepin County: Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile. Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (select Guest). Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community. Your future. Made here.
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