Salary $43,706.00 - $62,258.07 AnnuallyLocation Hennepin CountyJob TypeFull-timeDepartmentHuman Services and Public HealthJob Number23HSPH956TV084
Closing3/31/2023 11:59 PM Central
DescriptionThe Compliance and Operational Excellence area of the Human Services and Public Health department is seeking two Records Information Specialists to join their team. These positions will process requests to release information to authorized persons and redact information from client files.Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit the employee referral program page.Location and hours:These positions are remote. Remote workers may be required to come on-site an average of 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable. Work hours will be Monday through Friday, 8 a.m. – 4:30 p.m. While this position is designated as remote, based on current requirements hires must reside in Minnesota or Wisconsin.New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.About the positions' type:These are full-time, benefit-earning positions. These position are internally classified as a Records Information Specialist.Click here to view the job classification specification.In these positions, you will:
Maintain and release social service records pursuant to data privacy.
Process requests to release private, public, and confidential information to authorized clients, parents, guardians, social workers, attorneys, and others.
Redact information from clients' files as required for proper use and disclosure of protected client information.
Use manual and automated systems to locate, retrieve, and manage client file information.
Prepare documents for internal/external clients.
Need to have:
One of the following:
Two years or more of responsible, paid record management experience.
Completion of approved record management training program.
An approved equivalent combination of education and experience.
Nice to have:
Utilizing computer systems and applications such as Social Service Integration System (SSIS), Electronic Case Files (ECF), EPIC, Electronic Medical Records System (EMRS), Minnesota Court Information System (MNCIS), Maxis, and PRISM.
Handling and preparing documents and files that may contain private or sensative information.
Attention to detail and use good judgment.
Organize workload to meet standard timelines set by state statutes, establish and maintain good work relationships.
Use independent judgment and decision-making.
Train and work effectively in a virtual setting.
About the department:Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected. By helping one, we help the other.About Hennepin County:Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as a guest).Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.Your future. Made here.This posting may be used to fill current and future vacancies.This position will have access to systems or other documentation that contains HIPAA data. Invitations to interview will be based upon an assessment of education and experience.Final candidates may be required to complete a background check.