Starkey Hearing Technologies is a privately held, global leader of hearing technology company that is headquartered in Eden Prairie, Minnesota. Founded in 1967, Starkey is known for its innovative design, development of cutting edge technology and distribution of comprehensive digital hearing systems. Starkey is the only American-owned provider of hearing technologies. The company has more than 5000 employees globally, operates 26+ facilities and does business in more than 100 markets worldwide. Starkey’s product Livio AI was named to TIME’s list of the 100 Best Inventions of 2019. and most recently Starkey’s Evolv AI Won the 2022 Artificial Intelligence Excellence Award
Here’s a video about how Starkey is redefining the hearing healthcare industry, which features 13 employees: https://www.youtube.com/watch?v=Rujbz9DCoI8
The Systems Verification Engineer will contribute in defining, documenting, performing, and analyzing verification tests for hearing aids, accessories, manufacturing software, fitting software, mobile applications, programmers, their components, and sub-systems. Responsible for problem solving and issue resolution along with supporting other engineering design teams. Must possess technical expertise, effective communication skills, creativity, and internal drive to lead the verification of the Starkey System that is recognized as best-in-class in the hearing aid industry. Responsibilities may include the automation of product system verification tests which require additional software engineering capabilities and experience. Must have the ability to work both independently and in a group environment. Primarily responsible for interacting with new product development groups; however, may also be responsible for supporting continuation engineering and technology development, as needed.
Define, document, and continuously improve the system (and/or sub-system) verification tests
Collaborate with systems design and verification engineers to define test procedures in existing tools
Document and conduct peer review of test procedures to comply with System Requirements assigned for verification
Document and conduct peer review of test procedures to ensure coverage of defined use cases
Continuously improve existing test procedures to address previously identified test gaps as captured during test execution in JIRA and lessons learned on a program basis
Maintain traceability from test procedures to system (and/or sub-system) requirements
Perform and analyze system (and/or sub-system) verification tests
Conduct system verification tests as assigned following the defined test procedures
Document the configuration under test and the test results within existing tools
Analyze the test results to ensure complete verification of the system requirements
Conduct a peer review of the test results, if needed, and drive to resolution of the action items
Prepare and present a test report or presentation for cross-functional department review when requested with support from a Sr. Systems Verification Engineer
Automate and continuously improve product system verification testing.
Contribute to the development of software and user guides to automate commonly run product system verification testing and generate automated test reports using ANSI, IEC, and Nordic standards for reference.
Write, verify, validate, release, and control the automated tests according to department procedures
Perform, measure and document Gage R&R on all automated tests
Develop, document, and release any product system test stations or fixtures needed by the automated test procedures.
Train and support department staff on automated test procedures, software, and related hardware.
Troubleshoot and resolve any technical performance issues with the automated test procedures, SW or HW
Keep all product system verification test stations up to date with latest automated software and hardware
Store all supporting documentation and software at the proper location on the department portal site.
Review and update automated testing each program cycle as needed
Continuously research and implement ways to improve automated testing for accuracy, reduced test time or cost driving continuous improvement for product system verification
Support products through development, manufacturing, and into continuation
Perform Alpha/Pilot device preparation as per the defined checklist
Provide technical support to Clinical Product Research group during Alpha/Pilot and Beta studies with support from a Sr. Systems Verification or Design Engineer
Provide technical support to Quality and manufacturing groups during product ramp-up with support from a Sr. Systems Verification or Design Engineer
Provide technical support to resolve issues pertaining to existing products with support from a Sr. Systems Verification or Design Engineer
Identify, analyze, and own system (and/or sub-system)-level technical issues
Document technical issues identified during system verification with clear description of steps to reproduce and configuration under test in relevant tools
Analyze technical issues and clearly document the results in relevant tools with support from a Sr. Systems Verification or Design Engineer
Provide regular updates on issues assigned in relevant tools
Own technical issues with support from a Sr. Systems or Design Verification Engineer
Participate in reviews of system (and/or sub-system) requirements, test plans, test procedures, and test results
Review the document thoroughly in preparation for review meeting
Provide clear and concise feedback in a timely manner considering test gaps
Evaluate and consider lessons learned and issues identified in the past for improvements
Perform other duties commensurate with an engineer role
Provide work direction to technicians
Support process improvements and lean product development efforts
Perform work with general supervision as department professional
Other duties/responsibilities as assigned
Minimum Education, Certification and Experience Requirements
Bachelor of Science in Electrical Engineering or related field.
Systems Verification Engineer I: Minimum of 1 years of industry experience in a product development environment required; or master’s in lieu of Bachelors with minimum of 0 years of industry experience
Knowledge / Technical Requirements
Basic to Intermediate knowledge of analog, digital, and mixed signal circuits
Basic to Intermediate knowledge of multi-component electrical devices, PC interfaces, communication protocols, digital design, DSP, wired and wireless communication
Basic to Intermediate knowledge of signal processing concepts like block diagrams, filters, Fourier analysis, audio, acoustics etc.
Basic to Intermediate knowledge of software development process, source code control, version control, high- and low-level programming languages
Intermediate knowledge of system engineering principles, risk management, system verification, use case development, configuration management, and issue tracking
Basic to intermediate proficiency with C#, .NET, SQL Server, and MATLAB required
Intermediate proficiency in MSOffice (Word, Excel, Outlook, PowerPoint, Visio)
Competencies, Skills & Abilities
Excellent written and verbal communication skills required
Proven ability to perform problem solving and troubleshooting required
Strong attention to detail required
Proficiency in using typical lab equipment (e.g. oscilloscopes, signal generators, spectrum analyzers, voltmeters, etc.) required
Must be self-motivated and able to work in a fast paced, team-oriented environment
Knowledge of systems engineering processes, such as requirements management, configuration management, issue tracking tools, etc. required