The Economic Supports, Child Support and Well-Being areas of Human Services Public Health are seeking a Senior Administrative Project Manager to lead projects and support the strategic direction of the three areas under the direction of the area Director. This position reports to and provides executive support to the Director of these three service areas and will work in collaboration with Senior Department Administrators and other human service managers to perform administrative, budget, and program/project coordination tasks for the Director. In this position you will also use project management, continuous improvement and evaluation skills to lead cross-divisional initiatives that promote operational excellence, disparity reduction, and a culture of data-informed decision making.
Location and hours:
This position is hybrid and will be performed both on-site at one of the Hennepin County Human Service Center locations and remote as job duties require. Work hours are flexible and will be primarily days, Monday through Friday, 8 a.m. to 4:30 p.m. with occasional evenings to attend meetings. While this position is designated as hybrid, based on current requirements hires must live in or relocate to Minnesota or Wisconsin.
In this position, you will:
Utilize project management and change management techniques to manage projects and lead efforts by creating project definitions, iterative plans, deliverables, and outcomes.
Support the development of a data analytics and Continuous Quality Improvement (CQI) culture across service areas, using department frameworks, and learning and communicating data to broad audiences.
Assist in setting priorities for the Director and leadership teams for workforce planning and employee engagement.
Support the Director and financial analyst in budget preparations and monthly financial reviews.
Design and analyze program metrics and coordinate the development of the service area budget, staffing, and program outcomes to support annual budget recommendations.
Track and analyze legislation, develop legislative proposals, and recommend changes in policy.
Perform administrative work such as facilitating meetings, taking notes, tracking follow-up actions, and scheduling meetings.
Need to have:
One of the following:
Eight or more years of experience in general administrative work relating to the management of departmental/organizational operations or in a specialty area appropriate to the position.
Bachelor's degree or higher in public administration, business administration, or other field appropriate to the position and four or more years of experience in general administrative work relating to the management of departmental/organizational operations or in a specialty area appropriate to the position.
Nice to have:
In the planning and administration of operations and programs, program evaluation, data analytics, and/or CQI.
Leading workgroups or teams and facilitating meetings.
Collecting, researching, analyzing, and presenting data trends and program information.
Managing confidential information, and tactfully dealing with sensitive concerns.
Utilizing Microsoft Excel, Word, and PowerPoint to create written presentations.
Analyzing legislation, developing legislative proposals, and recommending changes in policy.
Supporting directors and/or financial analysts in budget preparations and monthly financial reviews.
Use creative problem solving to resolve minor problems without supervision, and the ability to identify when items should be escalated to the Director.
Maintain organization to keep projects on track, meet deadlines, and find info quickly.
Bring together disparate concepts and summarize and synthesize into key points. Communicate and interact with others in a clear, concise, approachable, and positive manner.
Demonstrate understanding of cultural differences and the impacts of racism on service effectiveness, organizational effectiveness, and on relationships with staff, partners, and those we serve.