Salary $43,680.00 - $63,178.41 AnnuallyLocation South MinneapolisJob TypeFull-timeRemote EmploymentFlexible/HybridDepartmentHuman Services and Public HealthJob Number23HSPH050TV042Closing2/1/2023 11:59 PM Central
DescriptionThe Behavioral Health service area of Hennepin County Human Services is seeking to hire a Case Management Assistant to support the work of the Police Embedded Social Work Program. The Police Embedded Social Work Program provides early identification and intervention for individuals with mental health, medical, and substance use needs who have contact with emergency response systems such as law enforcement, fire, or EMS. The individual in this position will accompany assigned primary worker on community outreach visits, assist program participants with applying for benefits, navigating county systems, arranging and/or providing transportation to appointments in the community and entering program data into county systems. Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit the employee referral program page.Location and hours:This position is hybrid and will be located at the Behavioral Health Center at 1800 Chicago Avenue South Minneapolis, MN 55405. Travel throughout the community to client homes, health care facilities, and other locations providing client resources and services will be required with remote work as job duties require. Work hours will be Monday through Friday 9 a.m. to 5:30 p.m. with some limited evening hours. Transporting clients is often required. While this position is designated as hybrid, based on current requirements hires must reside in Minnesota or Wisconsin. New employees who are hired into remote or hybrid positions between January 2, 2022, to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.About the position type:This is a full-time, benefit-earning position. This position is internally classified as a Case Management Assistant.Click here to view the job classification specification.In this position, you will:
Assist in the coordination of services, applying for benefits, navigating county systems and providing community resources as needed.
Arrange and/or provide transportation to appointments in the community.
Document case notes utilizing state and county systems.
Complete file clearances, open intake and assessment workgroups in online databases.
Track inventory of bus tokens, supplies and resources.
Conduct community outreach visits.
Need to have:
One of the following:
Two years of responsible, paid social service experience providing direct client service
A two-year human services certificate
Note: College coursework in the behavioral sciences can be substituted for the required work experience.
A valid driver's license, the ability to obtain a Hennepin County drivers permit, and daily access to reliable transportation to travel to service sites and residences within Hennepin County.
Nice to have:
Serving individuals living with a mental health condition, substance use disorder, homeless/housing instability and/or involved in the criminal justice system.
Diversity of cultural and lifestyle experiences, beliefs and practices relating to spiritual, mental, and physical health, community, family structure and dynamics and disparities.
County and community resources for mental health, substance use disorder, social services, and basic needs.
County and state record systems.
Basic knowledge of Hennepin County financial assistance programs and navigating county systems for single adults and families.
Communicate effectively and clearly, both verbally and in writing.
Demonstrate strong interpersonal, organizational, time management and computer skills.
Effectively interact with people from diverse backgrounds including efforts towards disparity reduction.
Function well in unpredictable and challenging situations calling for sensitivity, flexibility, resourcefulness, and independent judgement.
Manage various client situations and behaviors encountered.
Work well independently and as part of a team.
About the department:Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected. By helping one, we help the other. About Hennepin County:Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (select Guest). Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.Your future. Made here.This posting may be used to fill current and future vacancies.This position may have access to systems or other documentation that may contain HIPAA data.Case Management Assistant | Job Details tab | Career Pages (governmentjobs.com)