Salary
$43,680.00 - $63,178.41 Annually
Location
South Minneapolis
Job Type
Full-time
Department
Human Services and Public Health
Job Number
23HSPH050TV057
Closing 2/14/2023 11:59 PM Central
Description
Hennepin County's Office of Multi-Cultural Services within the Initial Contact and Assessment area of Health & Human Services is seeking a Case Management Assistant who is bilingual in both English and Somali, to be part of a team that provides Hennepin County residents access to information services, and supports their needs allowing them to live healthy, safe, stable, and independent lives.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program.
Location and hours:
This position is hybrid and will be performed both on-site at the South Human Service Center at 2215 East Lake Street, Minneapolis MN 55407 and remote as job duties require. The work schedule will require staff to be flexible and to work virtually from home, on-site, in community settings, and at other various sites. Work hours will vary between 8 a.m. - 5 p.m., Monday through Friday, with occasional evening and weekend hours. While this position is designated as hybrid, based on current requirements hires must reside in Minnesota or Wisconsin.
New employees who are hired into remote or hybrid positions between January 2, 2022, to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.
About the position type:
This is a full-time, benefit earning position.
This position is internally classified as a Case Management Assistant.
Click here to view the job classification specification.
In this position, you will:
Seek out, interview, and assist residents in need of agency services.
Conduct presentations before neighborhood groups, schools, healthcare providers, non-profits, and Mutual Assistance Associations to develop and foster relationships between community resource providers and county departments by presenting information on programs, benefits, and resources.
Visit residents in their homes when necessary to explain supportive services and resources available to them.
Interact with schools, medical personnel, and community agencies to obtain information and learn about the services they provide.
Share information with county residents and assist them in making appointments.
Assist in resolving problems facing communities concerning health and social service issues including completion of forms for eligibility related issues, gathering verifications to assist in program eligibility determinations, connection to resources, etc.
Need to have:
One of the following:
Two years or more of responsible, paid social service experience providing direct client service.
A two-year human services certificate.
Two years or more of college coursework in the behavioral sciences.
Ability to communicate fluently in Somali in addition to English, both verbally and in writing.
Access to reliable transportation to travel to service sites and residences within Hennepin County.
Nice to have:
Experience:
Working with the Somali speaking community.
Using databases and performing data entry where accuracy is essential.
Knowledge of community resources and social services available to clients.
Ability to:
Work in a fast-paced environment requiring multitasking and strong time management skills.
Work effectively and communicate with individuals from a variety of cultural and lifestyle backgrounds in a respectful and non-judgmental manner.
Establish and maintain professional working relationships with clients, staff, and the public.
Candidates with fluency in another language(s) in addition to English are encouraged to apply. Bilingual candidates who pass a language assessment may qualify for additional bilingual pay and duties. About the department: Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected. By helping one, we help the other. About Hennepin County: Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile. Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as a guest). Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community. Your future. Made here. This posting may be used to fill current and future vacancies. This position may have access to systems or other documentation that contains HIPAA data. Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a drug test and/or background check.
Case Management Assistant (Somali bilingual) | Job Details tab | Career Pages (governmentjobs.com)